Question about SkyGolf SkyCaddie SG4 GPS Receiver

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SkyCaddie SG4 Direct Connect Problem

SkyCaddie SG4 - can't direct connect in last 2 weeks; was working fine until then. Tried on VISTA and XP systems, just don't work. I tried the fix listed, control panel, system, device mamager, modem things; the driver is not listed, the one listed does not have ! or yellow color anything. Can't find the driver. Help please, have some IT background but I can't fix this one. Have uninstalled and reinstalled. Can anyone help. Or should I try to send it back.


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  • captricky Feb 06, 2009

    Same problem. Tried it on three different computers after installing the latest CaddieSync software from SkyGolf. Will not DirectConnect.

  • tincup_playe Feb 07, 2009

    I too have the same problem after installing the skycddie software. Not vary happy with skycaddie -- no support. will move on to another gps -- one that will provide help!

  • timoff Feb 17, 2009

    I've tried everything suggested from the internet.
    My PC or any PC will no longer recognize the SG4.
    I believe it's time Sky Caddie Management stand behind their product.
    I will buy another golf GPS but it won't be Sky Caddie unless I get some help soon.

  • Anonymous Mar 18, 2009

    Same problem on my Mac.  Tried everything to fix and nothing.  Glad I spent a tone of money on this last year.  Skycaddie if you can't or won't fix this issue at least make the old system available for SG4 users.  It worked fine last year.  

  • AppleBill Mar 23, 2009

    I have the same problem with my Mac.  I've loaded the software 5 or 6 times but it still won't Sync.  I think Stink is a better word.   I haven't tried to contact SkyCaddie has anyone?  How do you reach them?

    When I start Syncing (spell that sinking) it just tells me over and over again I must download the software.  



  • scottolsen23 Mar 28, 2009

    i have the same problem with vista. cant download the software at all an error comes up and says that the problem is with the software and that i need to contact the caddie

  • Anonymous Apr 09, 2009

    Have you tried their live chat? go to and it's in the bottom left corner. Peak times will be busy so try late at night.

  • Anonymous Apr 21, 2009

    I have the same issue. Am also an IT guy. I tried everything. I even rebuilt my computer from scratch thinking something got messed up. SkCaddie Support does not respond to emails. Basically the unit is worthless now.

  • Anonymous May 05, 2009

    I have the exact same problem as everybody else. I think we should all get together and do something about it. They are just taking our money and doing nothing about it.

  • rsattey May 06, 2009

    This is extremely irritating. I have the same problem. I personally think it may be a Windows Vista problem. I have found the device under other devices in the hardware section of control panel. downloaded the updated driver many times and the same message comes up about not being able to download because of the INF. I was playing around in Vista and found a little different message for this problem. It says Compatability issue between PL-2301 USB to USB Bridge Controller (EOL), which was created by Prolific Technology Inc. recommmendation to search for similar devices that are compatible with Windows Vista. Maybe the people that have a computer background can do something with that info. If I find a way to solve it I will send another message

  • Anonymous May 25, 2009

    I tried to download to get on to my Skycaddie SG4 and I keep getting the same message Server Error in '/' Application. I didn't have a problem

    until today.



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Turn your power cable/connection cable over. You are connecting it wrong. When connecting it to the back of the SkyCaddie, make sure the cord it going down towards the battery, not up. That will fix your issue.

Posted on Aug 06, 2009

  • Linda Curtis Oct 06, 2011

    My cord is going down towards the battery and it worked for a one download and now it doesn't recognize the connection.


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Based on this description I had the same problem. I called there tech support. I was on hold for 20 minutes. I described the problem and they offered to send me a no cost to me advanced replacement.

Posted on Apr 27, 2009

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Try using a different USB port on your computer. This worked for me and it's worked for me with other USB devices in the past too

Posted on Dec 29, 2011

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Had the same problem. If you use Firefox, try Explorer. It worked for me the first time. Good Luck.

Posted on May 05, 2013

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1 Answer

Where can I download the skycaddie installation program for my mac?

I've located the download page for the CaddieSync desktop application for your SkyCaddie SG4 GPS. Simply visit this link: and you should find the download. You'll need to select the Mac option and then choose SG4 for the model. Remember: don't connect your device to the computer until after you have the software installed.

Jun 02, 2011 | SkyGolf SkyCaddie SG4 GPS Receiver


Drivers for SkyGolf SkyCaddie SG4 GPS Receiver!

Click Here!! To be forwarded to the SkyGolf website fore more information and your download!!

If this was helpful please rate with a 4 thumbs up!! Thanks for using!!

on May 07, 2010 | SkyGolf SkyCaddie SG4 GPS Receiver

3 Answers

SG4 will not sync. display has UPDATE PROGRAM

Ran into this problem last night. Was trying to update software on Skycaddie. According to computer, everything finished. However, my skycaddie was displaying UPDATE PROGRAM VER 00.13 (B) Ready to Begin. Tried to reload last application as stated in earlier post. PC could not fine skycaddie.

Gave up and called customer service this morning. Only took a few minutes to get a live rep on the phone. He e-mailed me a link to execute that allowed him access to my computer. He tried to reload the last application as well, same result. He then ran an update program via a website, program found my skycaddie and was successfully updated. Whole process took less than five minutes.

I was fearing having to send my unit in for repair.

Dec 19, 2009 | SkyGolf SkyCaddie SG4 GPS Receiver

1 Answer

Sky caddie will not sync. error reads your SkyCaddie colud not be found.

plug in your connection cable to the back of the skycaddie with the cord going down towards the battery, not up. This should fix the USB recognition issue.

Jul 26, 2009 | SkyGolf SkyCaddie SG4 GPS Receiver

1 Answer

Locked on Update screen...will not function at all

Contacted SkyGolf directly and they were very helpful. It was a simple software reset accomplished in two steps:

On the TOOLS pulldown menu, select RELOAD, then select RELOAD LAST APPLICATION, which in my case was the latest firmware update (ver 2.2). They (SkyGolf Tech Support) also accesses your computer remotely via a HS Internet Connection and can do the entire process for you.

It then reset the last update program, which had stalled (causing the lock-up) and then all I had to do was reinstall the latest update, disconnect the Skycaddie and do a GPS RESET outside where it can capture the satellites, then do another SYNC to get it back where it was before the problem began.

I was very thankful that it did not require sending the unit in for repair or replacement.

Additionally, the newest firmware update adds SCORING capabilities to the SG4, which I think is cool.

May 04, 2009 | SkyGolf SkyCaddie SG4 GPS Receiver

3 Answers

SG4 Sky Caddy driver

Make sure your cord is plugged into the SkyCaddie with the cord pointing down towards the battery, not going up. It makes sense and it is easier to plug in with the cord going up, but you will eliminate this error if you plug in the cord with the cord going up.

Apr 02, 2009 | SkyGolf SkyCaddie SG4 GPS Receiver

1 Answer

Wireless network access: 1 laptop fine, other not so much

Check the wireless card on the PC first. Go to "My Computer" then "Device Manager" and check to se if all the hardware is ok.

Use Control panel/netconnections to check to see if you still have a wireless connection and if it works. Also check "My Network Places." Try re-installing the drivers.

As a last resort....try System Restore if it's an XP or Vista system. Remember - using system restore will return the PC to an earlier time but you could lose some stuff so decide first.

Mar 21, 2009 | Acer Computers & Internet

4 Answers

Sg4 problem

This may sound crazy but I had the cable connected incorrectly (I was getting a message that my Sky Caddie SG4 was unrecognized). When connected the cable correctly (to the back of the SG4) the cable wire should be pointing down.

Thats all it took to fix this issue for me.

Jul 03, 2008 | SkyGolf SkyCaddie SG4 GPS Receiver

7 Answers

Cannot get direct connect to work

please check your power y cable cord the comes with the sg3/4 units. they have teeth or tabs on it near the screw and they tend to break if it slips while the person is trying to screw it in. that will cause the unit to not connect no more and they will need to replace it, but please don't use a broken power y cable, it will cause it to slide around and shorten it out. most of the time this occurs after the person had it for awhile or they screw it in too tight and over time that will strip it out and cause it to no longer to screw in...

Jan 06, 2008 | SkyGolf SkyCaddie Handheld GPS Unit

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