Question about Samsung BD-P1200 Blu-Ray Disc Player

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Will not play blu-ray disc's

I purchased a BD-P1200 Blu-ray player at the end of the summer of 2007, but didn't buy my first Blu-ray movie (Santa Claus 3) until the end of November. Movie would not continuously play, purchased 2nd movie (Pixar Shortfilms) forget it, nothing at all. Although it plays DVDs just fine. Contacted Samsung, did firmware update and master reset, no luck. The two movies still will not play, contacted Samsung again, went through two different levels of tech support until transferred to the Executive Service Department. I was told I had to pay them $85.00us to send the unit to NJ for god knows how long for repair, for a brand new player. Please help with any suggestions to resolve the issue. I have the Samsung BD-UP5000 and I'd say about 18 out of 20 Blu-ray discs I have tried do not work. Latest disaster is Iron Man, a rented disc would not load at all, one I bought loaded but stutters during playback so much the move is unwatchable.

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  • krlooney Oct 02, 2008

    I think I have the latest (1.3) I have performed the upgrade via the ethernet port and again with a CD burned from a downloaded ISO (in case the first was off somehow).


    How might I verify the firmware is correct and properly installed?

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  • 98 Answers

Is the Firmware going thru completly What version do you have for the UP5000?

Posted on Oct 02, 2008

  • mcruz21 Oct 02, 2008

    No the latest is 2.4





    Hie Menu go to setup hit enter then go to system upgrade then go to system info. Then it will give you the current firmware in unit

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