Question about Sony DCR-HC32E DV Digital Camcorder

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Tapes will not play

Camcorder will power on, fast forward and rewind okay, but when PLAY is pressed, only a blue screen appears in the viewer.

The tape counter at the top right is all dashes " -- -- -- ".

Likewise, we can hit RECORD, and the images appear in the viewfinder, but when we rewind to play, only the blue screen appears.

We tried resetting the camera per Sony's online instructions, but no help. They suggested repair service for this problem.

Problem with the heads?? Would cleaning do the trick??

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Video head is dirty / clogged. Use good quality Mini DV Head Cleaning cassette.

Posted on Oct 01, 2008

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SUCIO LO IDEAL ES USAR UNA CINTA LIMPIACABEZALES O USAR UN SPRAY DE LIMPIEZA DE USO ELECTRONICO (DE LOS QUE NO DEJAN RESIDUOS OLEOSOS) ,APLICANDO PEQUEñOS CHORROS SOBRE LAS GAPS DEL CABEZAL ROTATORIO , ESPERAR ALGUNOS MINUTOS Y CARGAR EN LO POSIBLE OTRA
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