Question about Western Digital 500GB My Book World Edition 500 GB Hard Drive

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Next day WD World Book can not be accessed from IE

Hello

I have experienced problem accessing my WD World Book remotely through the web browser.

When I switch on/off World Book I can easily access it and manage my files and folders from any web enabled PC. My world book is connected to a network switch 10/100 and both devices are always on.

Next morning when I try to access it through the web browser I got the message "The path ' 192.168........does not exist or is not in directory'.

I can connect to MIO net and I log into my account. I can see Quick Access tab and my HDD in the list. When I select it and try to open to see my files the message above appears. When I cycle the power I can access it again with no problems.

It looks that the device goes in sleep or energy save mode and it does not wake up until powering off/on. I need access to World book 24 hours from different PCs and locations and I would appreciate if you could help. Is there any fix or setup tip that I missed to prevent it of going into sleep or wake it up “on call”.

I would also appreciate if you have some information about the software that is included with the World Book. I am not sure what happens with my access to World Book which is located in my house from different computers and places once when MIO net trial finishes. After a month of trial period my account will became limited. Will I be able to access my files at home from work or I will need to upgrade ($80 per year) which is a lot of money in addition what I already paid for the hardware.

I would most appreciate your help,

Zak Muksinovic

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  • 9 Answers

Look there for a start
http://mybookworld.wikidot.com/start
J.

Posted on Oct 17, 2008

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The issue you are experiencing is an error on our servers. Our next version of MioNet should prevent and resolve the issue, but in the meantime you must complete the following steps to regain remote access to your My Book World (blue rings):

To create a new MioNet account, please use the following instructions:

Part A. Reset MioNet/Anywhere Access

1. Please open your web browsers and enter (without the quotes) "http://<IP address of My Book World>" or "http://mybookworld" in the address bar. The Shared Storage Manager web page will appear. The username and password it requests will be the same as your MioNet username, and the original password used for MioNet (if you changed your password on our website, it does not update the My Book World).

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Part B. Uninstall and Reinstall MioNet (on a computer located on the same network as My Book World)

1. Uninstall MioNet from one of your computers.
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NOTE: You must use the installation disk or the link above to create your new account. Certain functionality related to the My Book World is related to the installer you use to register a new MioNet account. Failure to use the proper installer may result in the need to repeat this process.

3. Register as a new user. You will need to specify a new username and E-Mail address.
4. During the installation, MioNet should detect the now reset My Book World. Please add it to your new account.

Part C. Uninstall and Reinstall MioNet on your other computers

1. Uninstall MioNet from your other computers.
2. Install MioNet using the Western Digital installation disk or downloaded from MioNet from http://www.mionet.com/mbvista and launch the MioNet installer.
3. Register as a current user with your new account's information.

Please let us know what your new account name is and we will follow-up with additional information. We will also send you instructions on how to reset that account's password.

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Your account has something called "account bug"
You will need to reinstall MioNet on all computers, reset the My Book World, then attach it to your new MioNet account. You'll need to download the Blue-Ring My Book World version of MioNet here:
http://www.MioNet.com/mbvista
Then, to attach your My Book World to the new MioNet account (just select a new username when you re-install MioNet), follow these directions:

1. Turn off My Book World
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3. Depress the reset button while restarting My Book World
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You should now be able to sign in to the Shared Storage Manager as admin/123456.

5. Please open your web browsers and enter (without the quotes) "http://<IP address of My Book World>" or "http://mybookworld" in the address bar. The Shared Storage Manager web page will appear.
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7. From within the MioNet Client, go to File > Remove Computer. Locate the My Book World (WDStorage, MyBookWorld, or whatever you named it) and remove it.
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Once the My Book World has been plugged back in, it will request a new IP from the Router. If the drive was unplugged accidentally, the ethernet cable may have also been knocked loose: make sure all cables are attached to the Router and the My Book World.

If your drive is still not appearing properly in MioNet, you can do a Hardware and Software reset on the drive. It will not affect your data, and it will allow you to re-attach the drive to your MioNet account. You do not need to reinstall MioNet to do this.\

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2. Identify the reset button on the back of My Book World
3. Depress the reset button while restarting My Book World
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You should now be able to sign in to the Shared Storage Manager as admin/123456.

5. Please open your web browsers and enter (without the quotes) "http://<IP address of My Book World>" or "http://mybookworld" in the address bar. The Shared Storage Manager web page will appear.
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7. From within the MioNet Client, go to File > Remove Computer. Locate the My Book World (WDStorage, MyBookWorld, or whatever you named it) and remove it.
8. If you do not see a new window from MioNet informing you that you have a storage device available, "Scan for Cameras and New Devices…" to detect the unit.

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The issue you are experiencing is account bug. You must reinstall MioNet and create a new MioNet account, then attach the My Book World to the new account. You will then regain your MioNet access.
http://www.MioNet.com/mbvista -- this is the download installer for MioNet which works for blue-ring My Book Worlds. The White-Light My Book World requires different software.

To create a new MioNet account, please use the following instructions:

Part A. Reset MioNet/Anywhere Access

1. Please open your web browsers and enter (without the quotes) "http://<IP address of My Book World>" or "http://mybookworld" in the address bar. The Shared Storage Manager web page will appear. The username and password it requests will be the same as your MioNet username, and the original password used for MioNet (if you changed your password on our website, it does not update the My Book World).

2. Once you have accessed the Western Digital Shared Storage Manager please select "General Setup", then choose "WD Anywhere Access settings". On the following page you will have three buttons to select: please click on the "Stop" button, wait until WD Anywhere Access status goes to "Inactive", then click the "Reset" button. Once the WD Anywhere Access Status goes to "Not Registered," (on older firmware, it will go back to Active), the My Book World has been properly reset. This will return the MioNet software on the My Book World to default settings. It will not harm your stored files.

Part B. Uninstall and Reinstall MioNet (on a computer located on the same network as My Book World)

1. Uninstall MioNet from one of your computers.
2. Insert your Western Digital installation disk or download MioNet from http://www.mionet.com/mbvista and launch the MioNet installer.

NOTE: You must use the installation disk or the link above to create your new account. Certain functionality related to the My Book World is related to the installer you use to register a new MioNet account. Failure to use the proper installer may result in the need to repeat this process.

3. Register as a new user. You will need to specify a new username and E-Mail address.
4. During the installation, MioNet should detect the now reset My Book World. Please add it to your new account.

Part C. Uninstall and Reinstall MioNet on your other computers

1. Uninstall MioNet from your other computers.
2. Install MioNet using the Western Digital installation disk or downloaded from MioNet from http://www.mionet.com/mbvista and launch the MioNet installer.
3. Register as a current user with your new account's information.

Please let us know what your new account name is and we will follow-up with additional information. We will also send you instructions on how to reset that account's password.

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