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Re: modem wont load the internet while router is plugged...
It is hard to tell from here with the amount of detail supplied but here goes...
There are a number of things that could cause this:
1) Modem does not realize that the router is plugged in and has not given it an IP Address. Unplug the power to the modem and the router. Wait 60 secs and plug in the modem, wait another 60 secs and turn on the router, 60 seconds after this boot up your computer.
2) Some ISPs record the MAC addresses of the device connected, if this is the case you need to dig ot the router manual (page 53), go into the management console and have the router clone the MAC address.
3) Miswired. It should be ISP cable to modem, cat5 from modem to the WAN port on the router and then a cat5 cable from any of the ports labeled 1,2,3,4 to the computer. In your setup do NOT use the uplink.
4) Misconfigured router. Reset the router back to factory default by inserting a paperclip into the tiny reset switch located in the front panel.
5) Defective router or cable.
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Turn off your modem (unplug it from the wall or surge protector).
Once you have done this, wait for at least ten seconds, if not one full minute. (This allows the modem to reset itself)
Plug the modem back into the wall or surge protector.
The modem will begin its start-up sequence and finally it should respond with a "blinking" connectivity light.
If you have a wireless or wired router connected to your modem you must make certain that you follow the next steps, or the router may not work to provide you with an Internet connection.
1. Unplug the Modem. 2. Unplug the Router. 3. Wait for one full minute. 4. Plug the Modem back in to the wall or surge protector. 5 Wait for the modem to complete its start-up sequence. 6. Plug in the router. (if you plugged in the router the same time you plugged in your modem, start at step #1 and try again...) 7. Wait for the router to finish its start-up sequence. 8. Test the connectivity to the Internet.
If this does not work, please add some clarification as to what service provider you are using, the type of modem/brand, and if you have a router...
1. Try different cable if possible.
2. Check the network port of the laptop. Make sure the pins are in tact and there is no dust/dirt or anything blocking the port.
3. Verify the other end as well. Check the hub/modem/switch or whatever you are plugging into. Make sure it's securely plugged in.
4. If plugging into a router, make sure you aren't plugged into the Uplink or Modem port. If it's a simple 4 port hub, avoid plugging into the uplink port as well.
5. If you have a cable modem that plugs into a router then into your computer, test by powering everything down. Plug the laptop directly into modem's ethernet port. Turn power on to modem. Turn power on to laptop. Check your network light and test internet. If it works there's something wrong with router. If it doesn't, look to the cable for issues.
6. Lastly, if none of those steps worked, remove the ethernet driver and reboot laptop. Let Windows detect the ethernet card, then re-install the driver choosing to overwrite the existing. Know that Windows will tell you you're device is ok just because a driver loaded successfully. It doesn't always know if the driver is the correct one.
Usually all routers would have 5 ports.. 4 ports for LAN and one for WAN. the cable that you plug into , should go into the WAN port of the router.
Once that is done, run the software that came along with the router. Most of the times, the router software will take care of setting up the internet by itself.
Hope this helps
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most entry level wifi routers need to restarted ocassionally...it oftentimes hang. Sometimes even with an IP address from the router it won't connect to the internet due to it's tendency to hang... I put an AC timer and set it to switch it off and on regularly. hope this helps..and pls come back for the feedback. Thanks!
Did you try to go to different web sites ? If not try that. Also try and clean out your internet cache by deleting temp files and cookies, close your browser and re-launch it. Run your anti-virus and spywares.
if that doesn't work try this;
Reset your modem and router. Unplug the power to your modem then unplug the power to your router, wait for 10 seconds or so and plug the modem first, wait for the led lights to become solid, then plug in the power to the router.
If the Modem has an ethernet port (looks like a large phone plug like the ones on the router) connect an ethernet cable from it to the "internet/wan" port on the router. If it doesn't there isn't much you can do.
-- who is your internet service provider
-- what is the operating system of your computer?
-- is this working fine before or is this a brand new router
you may try this and see if this help solve your problem
Step 1: Shutdown the computer. Step 2: Unplug the router’s power cable. Step 3: Unplug the Broadband modem’s power cable and wait for 30 seconds. Step 4: Plug in the Broadband modem’s power cable and wait for its lights to appear stable. Step 5: Plug in the router's power cable once the modem’s lights appear stable. Step 6: Power on the computer on and test the Internet connection.
if this still didnot work, maybe you need to upgrade the firmware of your router