Question about Linksys BEFSR41 Cable/DSL Router W/4 Port Switch, Retail Box (DSLSBEFSR41)
I dont know whats wrong but whenever we plug in the router the internet will refuse to work. Our modem wont allow the internet to work....please help.
It is hard to tell from here with the amount of detail supplied but here goes...
There are a number of things that could cause this:
1) Modem does not realize that the router is plugged in and has not given it an IP Address. Unplug the power to the modem and the router. Wait 60 secs and plug in the modem, wait another 60 secs and turn on the router, 60 seconds after this boot up your computer.
2) Some ISPs record the MAC addresses of the device connected, if this is the case you need to dig ot the router manual (page 53), go into the management console and have the router clone the MAC address.
3) Miswired. It should be ISP cable to modem, cat5 from modem to the WAN port on the router and then a cat5 cable from any of the ports labeled 1,2,3,4 to the computer. In your setup do NOT use the uplink.
4) Misconfigured router. Reset the router back to factory default by inserting a paperclip into the tiny reset switch located in the front panel.
5) Defective router or cable.
Posted on Oct 01, 2008
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Posted on Jan 02, 2017
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