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Xerox PE120 Just purchased a xerox PE120 and it continues to show open heat error and doesn't work

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  • thogan Oct 23, 2008

    Open heat error, wont' print

  • bogrady Dec 19, 2008

    I just had the same problem a short time ago. Help! It won't work, it just has "open heat problem" in the message box.

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  • 34 Answers

Your pb around fuser zone

Posted on Sep 16, 2009

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Need drivers for Windows 7 for my xerox workcentre pe120i


A Windows 7 driver is not available, but you may find that the Vista driver works OK. You can get it here:

http://www.support.xerox.com/support/workcentre-pe120-pe120i/downloads/enus.html?operatingSystem=winvista&fileLanguage=en

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Open Heat error on my xerox workcentre PE120 which I think I need to buy a fuse can you help


Disassemble fuser and inspect thermistor, thermostat and heat lamp. Replace broken part.

Oct 01, 2010 | Xerox WorkCentre PE120 All-In-One Laser...

1 Answer

The fax shows a messages saying "open heat error"


On this machine, you may have a fuser assembly that is bad. Replace the fuser modual.
If this doesnt work, then the main board needs to be replaced.
Also what most people forget is the fuser fan. Sometimes it turns slow and you will not even notice it. It might not even turn at all.
Replacing the fan will solve most problems, but if it still does not turn on, Look on there to see if it has a small circuit board on the fuser fan, replace it too.
if all else fails the main board needs to be replaced.
Good luck

Jul 29, 2010 | Xerox WorkCentre M20i All-In-One Laser...

1 Answer

Will not print shows open heat error cycle power on the xerox phaser 3300 mfp


First try turning the machine off and back on. If they error continues you most likely need to replace the fuser (part number 126N00265 for 110V U.S. or 126N00266 for the 220V U.K. version). ItemInc.com has these in stock and ships same day. Just open the rear door and unscrew the 4 screws using a phillips screw driver to remove it. Here is a video that shows you how. Hope this helps, and thanks for using FixYa!

Jul 07, 2010 | Printers & Copiers

1 Answer

Open heat xerox PE120


You have a bad fuser assembly. It will need to be replaced.

Dec 22, 2009 | Printers & Copiers

1 Answer

Open heat error


if you meant to write over heat error, it should go away after the fuser cools down. if it continues to happen, the fuser unit will need to be repaired or replaced

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Diaplay shows open heat error after one print.


The fuser is overheating. Probably now has blown the overheat thermostat. You have to replace the fuser to get rid of it. Not real hard to do.

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Xerox PE120 i dirty platen glass


there are only little plastic lock only, try with technician.

Feb 26, 2009 | Xerox PE120i Laser Printer

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Error code PCL6 incomplete session by time out


That is normally caused by firmware corruption. You can go to Xerox.com, click on support and drivers, then in the search box enter pe120, then go to drivers and downloads and download the newest machine firmware . There are directions on how to install the firmware , make sure you follow them step by step. It's pretty easy and should resolve your problem.

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1 Answer

Workcentre pe 120i memory full


in spec. say's so:
your workcentre Pe120 have only 32 Mb memory.
fax function is equipped with a 4 Mb standard memory.
In spec. shows a 4mb memory is just enough for 320 pages of fax!!!

i think your problem is given from the 32 mb of memory of workcentre pe120, not from fax memory, because the faxes received or delayed is compressed with a very strong altgorithm, and these files is very small.

http://www.office.xerox.com/multifunction-printer/multifunction-under-30ppm/workcentre-pe120-pe120i/spec-enus.html#Memory

a link bellow ; i think is useful:
http://www.xeroxdirect.com/direct/public/products/accessorizer/dsp_accessory.cfm
for a 32 MB memory module (product code is: 097n01434)




Sep 23, 2008 | Xerox WorkCenter PE120i All-In-One Laser...

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