Question about Microsoft Windows Vista Ultimate Edition

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Decode I was trying to send a email after scanning and it would not do it , i have scanned and sent before so why all of a sudden is it i cant do it, adobe reader 9 said its becouse the file has not been decoded, what dose that mean, help me please !!! thankyou

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  • Jeff R
    Jeff R May 11, 2010

    Hi scared8722,



    Can you clarify the file you are trying to send and scan? are you using adobe 9 to scan your file and send it thru your microsoft outlook or just a simple email account online (ie., yahoomail, hotmail and msn).



    Also, was there an adobe software update prior to the issue?



    Thanks.

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Hi,

With regard to your issue, there could be a system software update that makes your scanning to work improperly. You may try restoring your system to the working time.

Just go to Start --- All programs -- Accessories-- system tools --- system restore. Look for the date where your system was working fine.

Keep me posted.

Thanks.

Jeff

Posted on Oct 11, 2008

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