Question about NEC Dterm DTP 16D-1 Corded Phone

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Features I don't know how it happened, but I somehow put the receptionist phone on a do not disturb mode and can't get it off!!! Can anyone help, I am just filling in for the day. The screen says 00:DND, the reception line is flashing and the feature button is flashing, please help!

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Not sure how you set this feature but here is the solution:

To set DND you would have pressed your feature button, 60,and then feature button again (if you were forwarding to another extension you would have had to enter an extention after 60 and then the feature button. This sets your DND or call forward.

To eliminate press feature, 69 and then feature again this should cancel the call forawrd or do not disturb.

Posted on Oct 03, 2008

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Ringer/ Voicemail Bounceback


Well, this one is kinda tricky. If the receptionist knows there's no one there, they can use VoiceMail Transfer.

From the phone, the user can set CF Busy or CF Busy/No Answer with the following codes on the intercom:

Do Not Disturb *7101 / Cancel *7100

Call Forwarding2.gif (FWD)

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2 (All calls) + phone no. + #/
3 (Busy) + phone no. + #/
4 (No Answer) + phone no. + #/
5 (Busy/No Answer) + phone no. + #/
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8 (Follow Me Cancel) + your extension no.

So, if your voice mail is 500, you would dial *7105500# to set CF B/NA for intercom and outside calls.

The last piece of the puzzle is the timing. That's *713 (00-99). Start with 24 (4 rings) and go from there. If it hits the receptionist before the forward takes place, you probably have to adjust the recall timer for call transfer, a system program.

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Stop ringing at certian phones when outside calls come in.


http://dstech1.com/programming-line-ringing/


Partner, all releases.
Examples
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Receptionist Backup. If you want all calls on a line to ring directly at users' extensions -with the receptionist providing backup -set the line at the users' extensions to Immediate Ring. Then set the line (or lines) at the receptionist's extension to Delayed Ring. An incoming call that is not answered by a user within 20 seconds will also ring at the receptionist's extension.
Programming
To change the way outside lines or pools ring at an extension:
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hahahaha Thanks for the advice! I've been trying and trying to fix this problem for days now. "Do not disturb" button - wow, do I ever feel like a ****.

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