Question about Avaya Lucent Partner 616 Phone

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Cannot login to voice mailbox "multiple logins"

When we try to login to a particular mailbox to listen to messages, the message states cannot get messages, multiple log-ins, please disconnect.
any suggestions

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  • AirgasJoe Dec 19, 2008

    I have Lucent ACS phone system

    Voice mail is F ACS R3.0.1 CO1



    How do I reset this so we can use the voice mail and extensions? Is there a place to get a handbook on the system?



  • AirgasJoe Dec 22, 2008

    How will I know what the admin extension is?
    I was trying #14 the one on my desk, there are 7 phones..

  • Anonymous Jan 05, 2009

    I can not access my voice mail it says I have multiple logins??



    Can you tell me how to fix this?



    Partner System.



    Thanks Tom

  • AirgasJoe May 11, 2010

    How do I determine which extension is the admin extension?

    I am at #14 There are 7 phones

  • nathanreed May 11, 2010

    First, from a display phone without lifting the handset dial "Feature 59" -- it should display the exact software on the system. I'm guessing this is an ACS.


    What type of voicemail are you using? Do you know if it's a Partner Voice Messaging? That unit is a PC Card that plugs into the front of the processor. The voicemail will ususally tell you what it is when hit the Voicemail button or Dial "Intercom 777".

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What is the admin extension are you logging into?

Posted on Nov 18, 2008

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