Question about Plantronics CS70 Wireless Headset

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Plantronics cs70 nc stop working

My cs70 stop functioning for no apparent reason....I can hear anything on my ear set and its not lefting the remote lefter.

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  • drewc55 Nov 13, 2008

    When I push the button on my head set I get inconsistent result with the handset lifter - it works every once in a while but usually does not.



    When it does work I ofter hear nothing in the head set, no dial tone etc...

  • goldenpikapp Dec 18, 2008

    When answer button is pushed, one beep sounds. Lifter does not lift. When I lift the phone manually, still no sound in the ear piece. Ear piece does charge. I disconnected everything and re-connected without any luck.

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Make sure that the power is connected to the headset.  You can tell it's connected because there will be a red solid light on the left side of the front of the charging base.  Check the power cord for any frays and make sure it's plugged into the wall.  If it is, then try the following:
A system reset:
1.  Lift the headset off of the base. 2.  Make sure the headset is turned off.  The green light will not be on on the base. 3.  Hold down the minus button at the same time as the call answer button on the headset.  Hold them down for at least 10 seconds.  An orange light on the headset will flash several times.  It should go off when you let go of the buttons.  If the orange light stays solid, push the minus button once. 4.  Put the headset back in the charging cradle.  Leave it for 30 seconds.  Lift it back out of the cradle and try using it again.

Posted on May 22, 2009

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My CS70 NC headset stoped working. Everything plugged in, lights working. Was working earlier, now Not Working, Headset dead. Best I got from Plantronics ; Buy another headset. Like I can figure that out. Spend another $100 + . This happens too regular, any other product better?

Posted on Jun 22, 2009

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Its probably your phone that is not connected with your headset try to reconnect it and make sure your headset is charged also.

Posted on Oct 02, 2008

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1 Answer

Using plantronics cs70 - can hear the incoming audio, but the caller cannot hear anything i am saying. have tried resetting the system, no luck.


If you have the CS70 it has a replaceable voice tube. If this is dirty or clogged with food or sugary drinks, people will not be able to hear you. That can be replaced with another voice tube. If this is a noise-canceling microphone, it is non replaceable, they are not cleanable. On the base of the unit is a microphone adjustment, it might be something that needs to be turned up.

Good luck from Headsets Direct!

Sep 19, 2011 | Plantronics CS70 Wireless Headset

1 Answer

I have a snom 370 voip phone with the plantronics cs70 headset but there's a bad echo on the callers end so i got the snom wireless headset adapter but i don't know how to connect it. i also have...


We've never dealt with snom wireless adapter but the CS70 and HL10 lifter is a popular set for your phone. there are a couple of things you can try to cut down on the echo.
1. Make sure CS70 is proper distance from phone, minimum of 6" (12" from a PC)
2. Make sure round compatibility dial (located on left side of base) is set correctly. Most phones work on setting #1 (never between numbers)
3. Echoing is usually caused by an improper mix of incoming and outgoing volume. With a friend listening in you can make broad and minor adjustments for both (incoming: back of base (1-4) and +/- on headset; outgoing: bottom of base (a-d) and +/- arrows on back of base).
Following these steps should help you out.

Good luck from Headsets Direct - 800-914-7996.

Aug 18, 2011 | Plantronics CS70 Wireless Headset

1 Answer

Need to know how to change the earpiece to a smaller piece for the inner ear


Plantronics has a very nice of ear tips for the CS70 that includes several sizes, so you can find one to fit your ear. Here is a link where you can purchase the set of ear tips:

Plantronics Replacement Ear Tips

Good luck from Headsets Direct!

Mar 28, 2011 | Plantronics CS70 Wireless Headset

1 Answer

Can't hear call from the ear piece only on speaker


Hi,
There could be a Three problems. In all cases you have to get it serviced.. Cause no.1_ Your ear speaker has stop functioning. Cause No.2_ There could be a connection loss with ear speaker. Cause No.3_ IC which looks after ear speaker has stop functioning..
Hope this has helped you.. Please rate the answer. Thanks

Jun 23, 2010 | LG CU515 Cellular Phone

2 Answers

Turtle beach x1-other people can't hear me


check if any of the wires are loose inside the thing that turns up the volume. the left and right ear wires are inside of that. i had the same problem with the right ear, all i had to do was solder the wire back on the chip.

Jul 25, 2009 | Voyetra Turtle Beach Ear Force X1 Headset

1 Answer

I am getting feedback with Plantronics CS70 Wireless Headset


Echo is usually caused by the transmit (speak) level on the unit being set too high.

1. First, try lowering the volume of the telephone. If you still hear an echo, adjust the volume of the headset itself.

2. The master transmit controls of the headset are the ABCD switch settings on the bottom of the base. A is the lowest and D is the highest setting.

3. You can fine tune this setting with the plus (+) and minus (-) buttons on the back of the charging base.

4. If this doesn't fix the echo, try moving the configuration dial on the left side of the charging base. The recommended setting for most phones is 1.

Jun 05, 2009 | Plantronics CS70 Wireless Headset

1 Answer

Detecting calls onm Cisco 7961


If the CS70 has a lifter attached to the cisco phone then it should be able to detect an incoming call by beeping in your ear.  If there is no lifter, it won't beep in your ear, but you will still be able to answer.

Apr 26, 2009 | Lands Phones

1 Answer

Cant hear phone ring at a distance


Do you have a lifter installed?  You won't hear beeps in the ear unless a lifter is installed.  What type of phone system do you have this hooked up to?  Make sure it's a standard ring you're using and not a funky one.  The lifters tend to not recognize different sounding rings.

Apr 16, 2009 | Plantronics CS70 Wireless Headset

1 Answer

How much Temperature


The temperature range for these units is not specified by the manufacturer.  As long as you're not using it above 40°C or under 5°C I'm sure you'll be fine.

Jun 26, 2008 | Plantronics CS70 Wireless Headset

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