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My creative zen is frozen and will not turn off

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  • eshack Jan 02, 2009

    My Zen Touch just keeps playing and I am unable to turn it off! Any advice?

  • Anonymous Mar 26, 2009

    I've tried that several time and it hasn't been successul the problem reoccurs straight after

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1 Answer

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  • Expert
  • 124 Answers

There is a pin-sized hole on the bottom that says RESET. Stick a toothpick in it for 5 seconds and then it will restart. Good luck!!

Posted on Oct 01, 2008

6 Suggested Answers

SOURCE: Creative Zen Microphoto Frozen 8GB

slide the back off, take out the battery, put it back in while holding the power switch on. THis brings up the Recovery Menu, from where you have various options, formatting being but one.

Posted on Oct 07, 2007

ctf1800
  • 4402 Answers

SOURCE: frozen

"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

Posted on Feb 01, 2008

  • 3 Answers

SOURCE: frozen

I have the 8gb Zen and I usually end up with a frozen screen when I upload music. I unplugged the Zen and then use a needle to reset the player. It located at the bottom right.

Posted on Mar 31, 2008

SOURCE: creative zen

get a paper clip and stick it in the reset hole....that worked for mine :)

Posted on Jun 23, 2008

issy2
  • 460 Answers

SOURCE: creative zen became frozen

Let the battery completely drain, and after a while charge it using the charger available else thru computer without turning it on.. let it charge for 50% and then try switching it on. Try this if not get back to me.

Posted on Jan 21, 2010

Testimonial: "Thanks it has worked though I stil do not get why it happened and whether it will happen again..."

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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1 Answer

Creative zen became frozen


Let the battery completely drain, and after a while charge it using the charger available else thru computer without turning it on.. let it charge for 50% and then try switching it on. Try this if not get back to me.

Jan 21, 2010 | Creative Technology Zen MX Black (8 GB)...

1 Answer

My creative Zen is frozen


My creative zen froze as well but if u check the bottom of ur zen there is a reset button that just turns it off and on again sorry if it doesn't work ur welcome if it does!!!

Dec 27, 2009 | Creative Labs Zen Digital Media Player

1 Answer

Zen mp3 screen frozen


support for ZEN mozaic on the internet

http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=17897&prodName=ZEN+Mozaic

next go to Knowledgebase Solutions
entering the topic "frozen" will give a list of various solutions

Jul 14, 2009 | Creative Labs Creative Technology Zen MP3...

1 Answer

Frozen everything


Befor you turn it on, press and hold the play/pause button and turn it on. It will be in recovery mode. Scroll down and select reload firmware and connect it to the computer. You can download the firmware from here: http://support.creative.com/downloads/download.aspx?nDownloadId=10889

May 30, 2009 | Creative Labs Zen Digital Media Player

1 Answer

Hi my zen v plus has frozen


..have you tried to unplug the zen and reset it????

Mar 31, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

My zen is frozen on creative


If a reset does not work then try this: First, back up all of your music and do this: Turn off the player and disconnect it from the computer. Then press and hold the play/puse button and turn it on simultaneously. The player should be in recovery mode. Scroll down and select format (all) and let it format. Then reload all of music back onto your player and it should work like new. Hope this helps!

Feb 20, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Jammed Creative Zen Mozain when FM radio is idle


Click Here for Creative Software and manual

You may need to reinstall the firmware on your Zen to get it working properly again. The above link will take you to the creative website and the exact page you need for your software and manual downloads.

Feb 03, 2009 | Creative Labs Creative Technology Zen MP3...

1 Answer

FROZEN


ALLOW the unit to run down(battery).fully recharge.this should "reset" the unit.If not the unit may require battery replacement.for more info visit the factory site http://support.creative.com/kb/ShowArticle.aspx?sid=8451.for anything related to your zen.RICHARDM69

Nov 27, 2008 | Creative Labs Zen Neeon MP3 Player

1 Answer

Frozen 6gb Zen Neon " Can reset via side pin but only


I have tried reseting the Zen Neon numerouse times, but it keeps displaying the creative sign.

Aug 30, 2008 | Creative Labs Zen Neeon MP3 Player

1 Answer

Frozen


I have the 8gb Zen and I usually end up with a frozen screen when I upload music. I unplugged the Zen and then use a needle to reset the player. It located at the bottom right.

Mar 29, 2008 | Creative Labs Zen Digital Media Player

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