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Most units have a safety feature that prevents you from seeing the screen while driving but you should still be able to operate cd /am/fm radio. Does any of that work? When the screen blacks out or goes blue you should still be able to hear dvd sound but if it just closes and the screen retracts you may have an internal problem with unit.If it is brand new return it for an exchange and go from there.If it used you may have got a damaged unit. I hope this helps you and remember to be careful when you get it going as I was an installer for years and owned my own stereo shop and When I installed my first dvd player in my personal vehicle,I took it out because I almost had a couple of accidents. You think cell phones distract drivers,just wait until you put a movie in while driving and you will soon learn no one is immune from distraction.Good Luck !
There are way too many ways to wire this unit to other components. You can buy a GM wiring harness and integration box to fit your truck that will get you power and factory speaker wires to connect to the unit. If you plan on using navigation or amplifiers, those and other options are custom and will vary with your needs. Check out the metra pages to fathom the possibilities.
This unit will fit into your van. There will be extra space in the dash after you install it. The standard measurement technique for head units is DIN. A single-DIN unit is the normal size of a head unit. Your stock unit is a double-DIN unit. The Clarion NZ500 is a single-DIN. It will fit, with space to spare.
There are companies out there that make installation harnesses. There are two companies that we (my shop) use currently. Metra and Best Kits. For a dashboard installation kit I recommend going with Metra but for the harness it doesn't really matter. You should be able to get both for under $20 each. The websites where you can get part numbers for both the harness and dash kit are metraonline.com and bestkits.com. The installation harness makes the job a lot easier. The wires are color coded with the majority of the head units out there. Use **** connectors or crimp caps. Not just electrical tape like most bozos out there. Good Luck!
The monitor only headrest does not have audio handling circuitry in it. the wire harness for that side is the one with the red and black wire, and the two video inputs, not the harness with the red and black wire and the three RCA jacks. It will function on the wrong harness, but it is not the correct one.
The DVD headrest has two harnesses. One of them is for power and output, the other is for input only from another source. The harness with the red and black wire has the three RCA outputs... the video lead goes to the other headrest, and the audio can be fed to an aux input on a stereo or amplifier. The input harness is designed to be Video 2 input from either a gaming system (a Game Cube is a nice option), or another DVD or video source (hand held video device such as iPod or Smart Phone like a HTC Touch Pro 2).
To get sound out of the stereo, either run the audio output from the headrest to the aux input on your stereo, or cycle the FM transmit options using the FMTX button on the DVD player unit to a station you can tune to on your car's FM radio.
Mine did the same thing. If it is not aligned properly this will happen. Take the kit off from around the unit. Then tell it to go to what ever screen setting you want. If it works with the kit removed this is your problem.