I work in a school, we have 2 machines both have suddenly stoppped reading the floppy disks with designs on which students have designed in VIP programmes. it reads " general disk error" on the screen. help
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Re: general disk error reading when i insert a disk
Look at the floppy disk using Windows Explorer. You should see something to the effect of menu1, menu2, menu3 menu4 and one or two files with a file extension of something like .mhv or .phv . Inside the menu folders, you will find the .shv files.
Just writing the .vip or .hus to the floppy will not work.
Keep me posted and I'll try to come up with something more.
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So sorry I did not read your post before christmas and hope that you got it sorted in time! I would reformat the floppy disk and write to it again. I've had the USB makeover on my Des 1, but when I used floppies I would reformat every single time to avoid this problem. Also do make sure the floppy is pushed right into the slot in your Des1.
The Designer 1 will not read a .hus file directly from a floppy disk. The file should be written to the floppy disk through "disk manager". This will convert many different stitch file formats, including .hus and .vip, to the .shv format required by the Designer 1. If you happen to look at the files on the floppy after disk manager creates it, you will see one or two other files. Those are the magical ones that make the machine read the .shv's. Disk manager will allow you to select multiple designs to write to the disk by selecting the blue camera icon and then clicking on the designs you want from the proper directory. Then, write to the disk.
You need to use either Organizer or Disk Manager to put designs on the floppy disk. Both of these are Husqvarna programs, not part of your computers operating system. If you copy shv file directly, the machine does not have all of the information that it needs to read the files. If the folder containing your original shv files that you purchased contains additional files, you just need to copy EVERY file within that folder to the floppy disk and it might work. Don't attempt to move individual files to the floppy. You will need them all.
Do you have this problem with only one floppy, or have you tried several? Make sure the floppy is pressed into the slot fully. It should sort of "click" in.
Is the floppy properly formatted for the Designer1? You cannot just drop embroidery files onto it and put it in the machine - the designs need to be in .shv format and in a certain file hierarchy. Only genuine Husqvarna embroidery disks, or ones created in Husqvarna or Embird software can be used.
Of course it may be a sign that your Des1's floppy drive is not working, in which case you will have to take the machine in to be fixed.
Post more detail on your problem and I will try to offer more specific advice. Pamsquilt
I am pretty sure you can download Disk 100 free from the Husqvarna Viking website. This has all the embroideries that came free with the machine, plus the alphabets (I think!). You can download this direct to your PC or to a set of floppies, depending on what your Designer needs and what support software you have (or have not) got. If you have no Husqvarna software at all, your PC will not be able to read the floppy. It is in .shv format which PCs are unable to read, being an embroidery machine language only. If you are trying to open the faulty disk in your Disk Manager software, I always found it worked better if I didn't put the disk in the floppy drive of the computer until after I had already opened Disk Manager. Hope some of the above is useful to you.
If the machine is reading the file to not be found it is probably that the designs are on the floppy but the person sending did not read them to the floppy right. they should have been read thru the softwear.