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if you are using a word document to open it on the top select the format tab open it borders and shadings at the top you wil lsee list of options borders ,page borders and shading across on the left panel select NONE do this for all options
in the preview tab you will see what lines and shadings are on the document around the edge of the preview panel will be 4 small boxes with lines on the outside of each box make sure none are selected at the bottom you will see
Apply to with a drop down list with paragraph and a text option make sure paragraph is selected
you can always go back to make sure that NONE is selected hope this helps
Very nice trouble shooting. The image defect you describe point to the OPC or drum unit this is essentially the toner cart. In your case black. Measureing the distance between repetitive defects is a sure way of diagnosing problems such as yours. Again nice work.
Google repetitive defect ruler for your model to help in the future.
It's likely that the foam pads that the print head rests on when the printer is not in use are saturated with ink. They're to the right as you look into the printer: a rectangular one for black ink and a square one for the colored ink. If you power the printer off and back on, with the cover open, you'll see where the printhead goes to rest.
The pads aren't easy to get at, but you can blot them with a paper towel. Gummy, half-dried ink dissolves in rubbing alcohol, and you can soak a paper towel or a cotton ball with alcohol and wipe down the area. I've had good luck soaking the pads with alcohol, then blotting them dry with a rag.
If you are not using Epson ink, your printer will do this. Epson printers hate knock-off ink. Always use Epson ink if you want to keep your printer working properly. To solve the problem you are having, try cleaning the ink tubes. Make sure you re-install them properly. Hope this helps. Charlene
- Try to reallign the cartridge, run a print test, after that if the issue still persist - uninstall and reinstall software - run test and re-allign again the cardtridge using software. run print test again.