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Fridge/freezer : freezer appears to be working okay but fridge is frosting up despite changing the temperature dial

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Hi. thanks for the question .You mean the freezer is frosting up. not the fridge . check the defrost timer. and termination switch. and defrost heater . one of those three parts has failed thanks the appliance doc

Posted on Oct 01, 2008

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Hotpoint Future fridge freezer - freezer working well but top of the back of the fridge has a large build up of ice ??? And doesn't appear to be keeping the food cold enough


here are lots of things that can cause cooling problems. One of the most common causes of poor cooling in a frost free refrigerator is a defrost system failure. In such a case one or the other compartment may appear to be keeping proper temperature but that too may change in a short period of time. The fridge compartment's temperature rise is usually (but not always) the first to be noticed. Frost" and "Ice"
There is a difference between "frost" (a white, snow-like substance) and "ice" (usually clear and solid). When referring to what is seen during an inspection, please keep this distinction in mind as the possible causes for each are often very different. The Defrost System
Inspecting the (usually rear) wall of the freezer compartment for a frost build up is necessary. (In the case of many GE top freezer models, check the freezer's bottom panel.) If there is a frost coating on it, it is often a sign of excessive frosting beneath it. Sometimes however the evaporator cover panel will actually need to be removed (see the illustration below) before an excessive frost build will visible.
The refrigeration system's evaporator (cooling) coil is usually in the freezer compartment. This evaporator will periodically frost over and have to be defrosted by means of a heating system. When the defrost heating system fails, the frost can accumulate to such a degree that airflow throughout the appliance is hampered. There may be just enough air circulation to cool the freezer section but that will eventually stop too.

Sep 28, 2016 | Hotpoint Refrigerators

1 Answer

What does the red button on the temperature dial do? I pushed it in while adjusting the temp dial and can't get it to pop out again.


My fridge does not have any red button.
I think you ought to mention the Brand, make, model of your fridge for any help.

I remember older fridges (over 20 yrs ago) had a de-frost button. they will pop out again once the frost on the freezer melts completely.

Aug 17, 2016 | Refrigerators

1 Answer

I cannot adjust the fridge/freezer temperature


Hi, there

Purchase an appliance thermometer that is specifically made for refrigerators and freezers. These special thermometers were made to withstand cold temperatures and provide an accurate reading when exposed to such temperatures.

2Place the appliance thermometer in a glass of water.

3Set the glass of water with the thermometer in the refrigerator on the middle shelf.

4Check the temperature on the appliance thermometer after 24 hours.
The temperature should register between 37 and 40 degrees Fahrenheit (2 and 4 degrees Celsius) in order to store food safely.
Only barely above freezing -- say 34 degrees Fahrenheit (1 degree Celsius) is even better for food storage at the cost of slightly higher electricity consumption. But check that food is not slowly freezing in any part of the refrigerator, which could make it less palatable.

5Look for the temperature control dial inside the refrigerator if you have to adjust the temperature, and make it warmer or cooler.
If you can't easily see the control dial, check the owner's manual for a diagram that shows the location.
When looking at the refrigerator temperature dial, you may see numbers rather than degrees. The majority of refrigerators use a set of numbers, with the lower numbers representing cooler temperatures and the higher numbers representing warmer temperatures.

6Move the temperature dial in the necessary direction to adjust the temperature up or down. Be sure to move the dial only one number in either direction because it probably will not take much to change the temperature in the refrigerator.

7Adjust the temperature balance control if your refrigerator has such a dial or sliding switch. This allows you to direct more or less cold air to the refrigerator section from the freezer section.

8Wait at least 24 hours, and then check the refrigerator temperature again.


9Observe the amount of frost in the freezer section of the refrigerator if you are unable to properly set the temperature.

10Defrost the freezer if the amount of frost is more than .25 inches (.64 cm) thick.

11Repeat the steps as necessary until the temperature is within the safe range.

12Use a permanent marker to draw a line on the dial after you locate the best setting on the refrigerator temperature dial. This will give you a reference point in case your dial moves and needs to be adjusted in the future.

Hope that helps in solving the problem...

May 07, 2011 | Refrigerators

1 Answer

Fridge not cold enough to hold milk resulting in the milk becoming sour. Fridge temperature is 10 degrees C how can we make it cooler? We have already set the temperature to the dial 7.


You could do the simple things like clean the dust and stuff around the compressor condenser. Check the condenser motor. Good air flow improves performance and cost nothing to fix. Of course if you are experiencing a defrost problem the air from below gets choke out with ice buildup around the evaporator area. If you have frost on the backside of the freezer section changes is you have a broken defrost heater.

Apr 19, 2010 | Whirlpool GB2SHDXP Bottom Freezer...

2 Answers

My fridge is over cooling - now freezing food


i just want to say that i have the same fridge freezer and that is whats happening to mine. even the drinks are freezing aswell as tomatoes and any other thing that is put in there. after reading your problem im thinking maybe this is a manufacturing fault. i am about to buy an extended warrenty for mine then i can get the poeple to fix it as mine is also 3yrs old. hope that helps.

Feb 19, 2010 | Hoover HCA390FFK Bottom Freezer...

1 Answer

Refrigerator side is not cooling enough. Temperature is only in low 50's. Freezer side seems to be okay.


First thing to try is Powering off the FF at the mains supply and leaving it standing for 30 minutes. Make sure that you do not open any of the doors or touch any of the controls during this time. Then reconnect the power and wait for 30 to 60 minutes to see if the fault remains or is cured. Try completely defrosting the FF as despite common belief these units are not totally frost free.

In side by sides if the freezer side is working OK and the fridge side is not working correctly it means that air ducting has iced up or the air vent from the freezing unit to the fridge compartment has stuck in the closed or partially closed position which causes the fridge to not be any where near as cool as it should be. If it is too cold then the vent is stuck in the open position and the fridge temperature will continue to fall and become the same as the freezer, thereby freezing the contents of the fridge compartment. It can also get stuck in another position so that if the temperature is adjusted on the front panel then nothing happens to the temperature in the fridge compartment. The vent, which is usually at the top of the fridge compartment on the side where it joins the freezer compartment, is controlled by a small sync motor and either the motor has become faulty, the control module is faulty or the vent is iced up. It can be come iced up by putting too many hot items in the fridge so the steam condenses and freezes the vent in position and then the motor cannot open or close it causing it and / or the control module to become faulty. Other times it is just old age that causes the motor and / or the control module to fail. If the sync motor and vent are working OK then there may be a fault with the fridge temperature sensor or main on board controller that will mean that the sensor or the controller will need replacing.

Dec 28, 2009 | Refrigerators

1 Answer

Fridge compartment is freezing food/milk etc


Sir, To solve this problem, you must open the compressor area at the back bottom of the refrigerator and chek the temperature of the pressure line. If the temperature is between 55celcius to 60 than its ok. Or else you need to change the refrigerant. I suggest you to contact the service authority.

Thanks for contacting Fixya.

Sep 06, 2009 | Hoover HFA270K Bottom Freezer Refrigerator

1 Answer

I have a fridge-freezer. the fridge is working fine but the freezer isn't very cold, its about the same temp as the fridge. I have changed the temp dial but this makes no difference.


I Have a fridge-freezer, the freezer is now filled with ice/frost on sides and top, as if it were not frost free. I addition, the fridge is not very cold

Jul 29, 2008 | Refrigerators

1 Answer

Warm fridge


Need additional information as to make and model number. Check for frost build-up in the freezer, is the fan operating in the freezer?
Frost build-up in the freezer compartment will stop air circulation and the freezer will appear to be working but will not be at its design temperature. If this is your problem then it is in the defrost circuit.

May 01, 2008 | Refrigerators

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