Question about Dell A920 InkJet Printer
Nearly every time I print a page, either of my own making or off the Internet, the page I want is printed, but then there follows a page of technical data, e. g. Filename, Template, Creation date, Last printed on, which I do not want. It is also a waste of ink and paper. This has only recently happened, so have I accidently set this up and how can I stop it? There is no help offered in the Help menu or the manual for such a problem.
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Posted on Jan 02, 2017
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This error message means that the printer has determined that the length of the paper in the source specified on the second line of the display is too short to print the formatted data. For auto-size sensing trays, this error occurs if the guides are not in the correct position.
Please try to do the following
• Press Go to clear the message and continue printing. The printer does not automatically reprint the page that prompted the message.
• Make sure the Paper Size setting in the Paper Menu is correct for the size paper you are using. If MP Feeder Size is set to Universal, make sure your paper is large enough for the formatted data.
• Press Menu to open the Job Menu and cancel the current job. Please see also the media guidelines on the user manual p.29
For further assistance, please contact Lexmark Technical Support.
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