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Yahoo messenger problem

Please help me solve my problem
about my yahoo messenger.. it says
" the internal error occurred in the initialization
stage. the application could not be loaded..
please contact application vendor.
error no. 502..when i am going to remove the yahoo
in add/remove found in control panel
it says "can't open INSTALL.LOG file..
please help solve me problem.. thank you

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You might have installed third-party plug-ins, audibles or emoticons on your yahoo messenger. these programs are automatically loaded everytime yahoo messenger starts. they work fine, not until you reinstall yahoo messenger or upgrade it to a newer version causing an internal error when they are loaded. first, remove/uninstall all these programs from the add/remove programs in the control panel, be very careful when doing so and be very sure of what you are removing. then uninstall yahoo messenger. if error still occurs during the uninstallation process, you haven't removed every program/emoticons/plugins connected to your yahoo messenger. when uninstallation is successful, restart your computer and then delete the yahoo messenger folder in the programs folder on your system hard drive. then you can reinstall yahoo messenger before adding/installing your emoticons or plug ins again.

Posted on Oct 14, 2008

  • acibcata633
    acibcata633 Nov 14, 2012

    it work for me, but after i reinstall emoticons! Thanks!

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My yahoo messenger can not initialized .i take a message error nu 502.
can you help me please.

Posted on Oct 31, 2008

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Posted on Jan 02, 2017

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1 Answer

""an internal error occurred in the initialization


Hi! Welcome to www.fixya.com.
You can go to this website and follow the instructions

http://support.microsoft.com/kb/929135

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When you get errors like that it is best to manually delete yahoo messenger and then redownload it. Here is the yahoo help page that goes through the steps to do this.http://help.yahoo.com/l/us/yahoo/messeng...
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