Question about HP PSC 1610 All-In-One InkJet Printer
It's pretty rare to not be able to manually clear a paper jam. Occasionally, after you clear a jam, some paper gets stuck in the mechanism where your fingers can't reach. In that case, part of the printer mechanism needs to be taken apart to get to the jam. Like I said, it's pretty rare, but when it happens, your only option is to take the printer to a certified printer repair shop or back to the place where you bought it to get it worked on. Unless you know what you're doing, I wouldn't recommend using tools inside the printer yourself. You run the risk of damaging the mechanism and making your current problem worse.
The HP web site does publish a couple of solutions. Have a look at the information on the following two links and see if there's anything you may not have tried yet:
Clearing a Paper Jam
Clearing a Carriage Jam
Post back whether or not either of these links worked out for you. Good luck.
Posted on Oct 07, 2008
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Posted on Jan 02, 2017
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