Question about Xerox WorkCentre XL2120 Laser Printer

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Troubleshooting with Xerox WorkCentre PE114_16_16e

My printer doesn't work at all; I got the message: Printer status error. I checked the cables USB Poort and electric, seems to be OK. Could somebody help me?

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Hi better u try just uninstall ur old print driver then reinstal again.. than u try.

Posted on Oct 01, 2008

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Xerox Workcentre XD100 not printing

You need to use a IEEE-1284 Compliant parallel cable for this machine. A "changer" will not work, sorry.

Jan 25, 2010 | Xerox WorkCentre XD100 All-In-One Laser...

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Try to scan using 1 touch, and after 10 seconds of "connecting" message reads "failed to connect"

You can go into the maintenance area under machine status and change your USB speed, then try replacing your USB cable.

Make sure the Xerox machine is the only bi-directional USB device that is connected to the computer so that signals from other devices are not interfering with the communication between the machine and the computer.
If necessary, disconnect all other bi-directional USB devices (excluding a keyboard and / or a mouse) such as printers, scanners, digital cameras, zip drives or USB flash drives that are connected to the computer via USB and then try to scan again.

NOTE: This solution assumes that the print driver for this product and the operating system you are using has been downloaded and extracted to a known location on the hard drive. If you have not already done so, click on the [Drivers & Downloads] link under the Product Resources section on this window to download the print driver.
  1. Disconnect the USB cable from the WorkCentre.
  2. Remove the print driver from the computer. See the Related Items below for additional information.
  3. Connect the USB cable to the WorkCentre. Windows will recognize the WorkCentre as new hardware and the New Hardware Wizard will be displayed.
  4. The Can Windows connect to Windows Update to search for software window will be displayed. Select [No, not this time].
  5. Select [Install from a list of specific location] from the location options provided.
  6. Select [Search for the best driver in these locations]. Click on the [Include this location in the search] check box to insert a check mark, and then click on [Browse]. Browse to the folder where the driver files have been extracted to. The default location is c:\enxppcl6.
  7. Click on [Next]. A 'Please wait while the wizard installs software' message will be displayed.
  8. When the installation is complete, click on [Finish].
  9. click on the [Start] button, click on [Settings] (if necessary), and then click on [Printers and Faxes]. The Printers and Faxes window will be displayed.
  10. Right-click on the new WorkCentre printer icon, and then click on [Properties].
  11. Click on the [Ports] tab.
  12. Make sure the port selected is a USB port. If another port is selected, such as LPT1, select a USB port and click on [Apply].

Jan 15, 2010 | Xerox WorkCentre M15i Laser Printer

1 Answer

Error code 39,003,40;61256 on a xerox workcentre

Here is the easy solution to fix the issue :

Click on the link and follow instructions to fix the issue.

Dec 02, 2009 | Xerox WorkCentre C2424DN All-In-One Laser...

1 Answer

Xerox workcentre pro 412 printer do not work

i changed the usb cable to anthor one Parallel Port
Cable so i think the adapter of usb cable is damaged so now it work.

Jul 06, 2009 | Xerox WorkCentre Pro 412 All-In-One Laser...

1 Answer

Printer Problem

What model printer is this? The C2424 does not have a laser.
Are you 100 percent sure it is a model C2424?
There is no LSU status code for that machine.

May 14, 2008 | Xerox WorkCentre C2424DN All-In-One Laser...

1 Answer

Error Message 39,012.40:54812

Not much to do with that code, I will provide the documentation..

The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Table 1. 39,011.40 and 39, 012.40 Troubleshooting Reference Table Applicable Parts
Wiring and Plug/Jack References
Document Feeder, PL 1.0

arrwup.gif Troubleshooting Procedure Table 2. DADF Subsystem Faults Troubleshooting Procedure Step
Questions or Actions
Cycle system power and retest.
Does this correct the problem?
Go to Step 2.
Replace the DADF ( REP 1.0.15).

Mar 12, 2008 | Xerox WorkCentre C2424DN All-In-One Laser...

1 Answer

Xerox Workcentre Pro 215

This should resolve that fault code

NOTE: Some Status codes will not clear even though the problem has been fixed. Status codes that will not clear must be manually reset using the 'Fault Reset 14 Procedure'.
  1. Locate the [C] (Clear) button on the Control Panel, at the far right.
  2. Locate the Image Quality button, below the Auto on the Control Panel, toward the left side.
  3. Press the buttons in the following sequence within 4 seconds. Press [C] (Clear), press [Image Quality], press [C] (Clear) again, press [Image Quality] again.
  4. The error code should disappear. If the Status code does not clear, repeat step 3 until the status code clears; but no more than five times.
  5. Use the [10] and [1] buttons to enter 14 on the Display Screen, as if you were to make 14 copies.
  6. Press the [Start] button. The machine should be ready to use.
  7. Make a copy, to check that the machine is working properly

Jan 24, 2008 | Xerox WorkCentre PRO-215 All-In-One Laser...

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