Question about Microsoft Office Professional 2007 Full Version for PC

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Product key problem

Hi. I have the product key but it will not recognise the last letter! Its a purchased one so it should be a valid and workable key. Your help would be greatly appreciated, Thanks

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  • Anonymous Mar 14, 2014

    I have purchased a product and it won't let me type in the licence key and wants me to purchase again if you can not help I will cancel this product


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Did you buy the key after loading the trial version? Are you putting this in the home and student version of office? Because a lot of people are having the same problem. The product key should work if it is a valid key and being used on the right version of office for which you purchased it for. If it is then you really need to get back in touch with microsoft and alert them to your problem. And I know this sounds patronising and i apologise for sounding so, but have you checked that the key is being input correctly. Sometimes a l and a I look the same. One was a small L and the other a capital i. And again i know that most keys are all put in capitals anyway, but there have been times that I have misread keys due to simple fonts making letters look the same.

Posted on Oct 21, 2008

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When you submit your question, it helps if you state the product name and model. That way we can give specific answers to your questions. From what I can tell, you purchased a software with a Product Key to activate it. Here are the reasons your key won't work:
-You bought this second hand and not directly from a store. In that case, the previous owner might have used the product key. If the key can only be used once, you will not be able to activate.
-You are typing in the number wrong. Go slow. Make sure you can tell the difference between letter l and number 1. If at all possible, copy and paste the product key instead of trying to type it in.
-Lastly, I did purchase some software from Microsoft where the Product Key just did not work. I ended up calling Microsoft after they reviewed my receipt from the store and the sku from the side of the box, they provided me with a new product key.

Good luck, this can be very frustrating.

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