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Is there something wrong with connecting to xbox live right now because when i run the test it's saying that cannot connect to xbox. is it offlive right now?

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Microsoft has been working on most peoples servers but it should be on soon.rate pleas, thank you.

Posted on Oct 02, 2008

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Xbox 360 Console: every time i try downloading something it just say...


Try turing off your router for about 30 seconds and then restarting it; then turn on your xbox and test connection. If you have a successful connection to xbox LIVE you should be good to go.

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Log out of xbox live, and go back to your main menu. Press the Xbox button and go all the way to the right till you find "network configuration".

Once you've opened network configuration, go to "diagnose connection problems or text xbox live connection" (can't remember which it is). If it connects fine, great, it should be working -- if it doesn't, follow the on-screen troubleshooting guide.

If the on-screen troubleshooting guide doesn't help, then you will need to configure your xbox's network settings manually.

Go to your computer and go to Start Menu -> Run (or WindowsKey+R) and type in cmd.
Once the command prompt comes up, type in "ipconfig /all" without the quotes.

You should see network settings for your computer, you're going to need to copy the Subnet mask, Default Gateway, and the DNS Servers that are displayed for your internet connection.

For the IP Address, if your machine says something like 192.168.0.15, have your xbox be 192.168.0.169 or something high up there, so you won't have any duplicate IP conflicts.

Just FYI, this guide is written assuming that you're using a direct wired connection from your router to your xbox or that you're picking up wifi from your xbox.

Hope I helped to solve the problem. =) Good Luck.

Mar 30, 2010 | Microsoft Xbox Console

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For xbox live, i haven't got a broadband modem hub thing but i have got a donngle. when i try and get a connection on the ' test Xbox Live connection' it says something is wrong and i dont know how to get...


what does it say is wrong??
many dongles (so you know) are painful and dont normally like working with xbox as the drivers have to be built into the dongle...i beleive xbox.com has a list of supported products

Mar 02, 2010 | Microsoft Xbox 360 Console

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Cannot sign on to xbox live. Test Connection


an easy way to sort this out is to switch your internet off count to ten then switch it back on then try it it may have just picked up the connection wrong but had its staus as ok hope it helps

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Hi can you please help me i was on xbox live tryed to connect with a router and now my 360 is askin for an ip address,but we do not no it can you please help thanks Paul

Aug 02, 2008 | Microsoft Xbox 360 Console

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You might not have been banned. Not being able to connect to the DNS or having it fail can be caused by a few things:
The DNS address serves couldn't be reached
The info on the DNS server couldn't be snagged from your ISP or the DHCP server
The DNS values in the dashboard are wrong.

I don't want to come off like I am insulting your intelligence, but check your internet connection to make sure you have the ability to connect. I'm sure it is all in proper order. So the next thing you need to do is check to see if you IP is set and passes all the tests. If it isn't then you can click the more link on the test page to follow the directions on how to fix it.

You may also want to check out if you are using a XBOX live compatible ISP. Click on Learn More to see if you are using the right ISP or to adjust your settings. You can also check out the connectivity wizard to find out if there are some other issues revolving around this.

Still running into problems!?!?!? try running the modem directly into your XBOX. This has helped me in a few time of need.

Here are some helpful links on what you can do when your DNS fails:
http://xbox360help.blogspot.com/2007/03/dns-failed-on-xbox-360-live-test.html
And a link to a forum discussion regarding failed DNS
http://forum.teamxbox.com/archive/index.php/t-411837.html









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Wait a couple of hours. The other day it was doing that to me so I waited a while and it worked. (Halo 3)

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