Question about Canon DC40 DVD Camcorder

3 Answers

Mydvd for canon provided with DC40 will not load on my new computer

I recently purchased a new computer with Vista and went to unload my Canon DC40 and the version of mydvd 9 that was provided on the machine would not unload the camera.

I removed that version of mydvd and attempted to reinstall the "mydvd for canon" program off the disc that was provided with the camera. I now get an error message that says "Setup has determined that your configuration does not support any of the included products".

Looked around on the forum and this appears to be an error associated with older cameras. This equipment is approxiamtely one year old. Really hope there is a patch for Vista issues on this one

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  • Anonymous Dec 13, 2008

    I have a new computer with Vista and went to unload my Canon DC22 and the version of Roxio mydvd that was provided on the camera but CD would not unload the camera Program on to my Computer.

    I now get an error message that says "Setup has determined that your configuration does not support any of the included products".

    This equipment is approxiamtely one year old.

    Really hope there is a patch for Vista issues on this one

  • p_kay Jan 04, 2009

    I have exactly the same problem

  • tekietek Mar 06, 2009

    Sony HDR-SR1 with the same error message. Weird thing is, this software was once installed on this exact PC... It was reformatted, and now doesn't work..

  • Tony Parsons
    Tony Parsons Apr 04, 2017

    How did you get a 'new' computer with an outdated OS?

×

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  • Master
  • 572 Answers

Vista is not supported by Microsoft.

Posted on Apr 09, 2017

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  • Canon Master
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What is the software for the printer? I suggest you go to the Canon support site and download the latest version for the Windows you have, 7 or later is not compatible with older Windows systems like XP and down.

Posted on Apr 04, 2017

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  • Canon Master
  • 21,456 Answers

Vista is no longer supported by Microsoft.

Posted on Apr 04, 2017

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DHINCE10
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SOURCE: i cannot transfer the recorded

I will provide a link for you that you will help in resolving this issue. Please refer to the link below.
http://kb.roxio.com/search.aspx?URL=/content/000239CR&PARAMS=set-locale=en

Cheers . . .

Posted on Mar 07, 2011

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