Question about Microsoft Zune JS8-00001 Digital Media Player

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Black screen. Nothing happens. It was working fine this morning. Took it out to play it after work. Nothing. The screen is black.

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Does the zune software or Windows recognize the device? if so, you may need to update it, or re-set it.

the zune software and website will have information on how to do this. Hopefully the problem can be solved with an update rather than a complete re-setting of the device.

Posted on Oct 15, 2008

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