Microsoft Windows XP Professional
Problem for Microsoft Windows XP Professional

Cd rom problem




By kishore1969 on Oct 01, 2008

" "
my cd rom does not work it always shows insert cd

Solution #1

posted on Oct 01, 2008
Not Rated)

vincebeach

Rank: Wiz 
Rating: 86%, 20 votes
If this is a problem that just occurred and until now it has worked, my first step would be to check that the hardware, (the CD drive) is still functioning and that the software, (the drivers) are still installed and not corrupted. First go to the start button, then control panel, then performance and maintainance,go to system, and then hardware. Look for DVD/CD ROM drives, if you have more than one CD or DVD drive, point and left click on the plus symbol to the left of DVD/CD ROM Drives. Point and left click on the drive in question to highlight it then go to action, scroll down to properties and left click. This window should say that the device is working properly and also at the bottom of this window, under device usage it sould say "use this device, enable". If all of this seems to be working so far, the drive itself should be good.If there have been error messages, there is an option on the last window that opened to troubleshoot. Use it. If so far, everything looks good, now check that the drivers are good. Follow all of the above steps up until you open the device manager and point to the drive in question, go to action. This time scroll down to update driver and left click. A window will open that says " welcome to the hardware update wizard". Point and highlight the circle that says" no,not this time" regarding connecting to the internet to search for a driver. If this device has been working, the driver should still be on your hard drive. Follow the wizard prompts. If at the end of the wizard you are informed that a better match could not be found, then most likely the drivers are still good for this device. If after checking both the hardware and the software, you saw no errors and everything looked as though it were operating, the problem may be more than you can solve without some repair expertise.
Was this helpful?
Yes
No

Popular Solutions for Microsoft Windows XP


Questions and Unsolved Problems for Microsoft Windows XP


Do you recommend Microsoft Windows XP Professional?
Answer

Answer
Wiper on E 300 mercedes is not working nor are the widows. The wipers were working and then the next... (More)

Answer
нет... (More)

Answer
Why Microsoft Feeds Synchronization continuous appear in window unsolved?

Answer
I get this ''Failed to open MCI device. Error Code: 348745'' message ever now and then. What can I... (More)

Answer
I want to set up my contacts to show journals. I tried going thru the setup of the journals thru... (More)


Didn't find what you were looking for?

Describe your Operating Systems problem:




Ask our Experts

 

Solve Your Problem Now!
Chat Live with an Expert
Chat Now
Top Operating System Experts



Top Computer & Laptop Repairmen
in Las Vegas, NV
(513) 874-3306
We fix and repair laptop motherboard no video, no...
LaptopOnCall Inc.

(877) 934-6198
Send your laptop to us and we will diagnose the...
A+ Rated Oceanside Computer Sales & Service, LLC


       
Solve Your Problem Now!
Chat Live with an Expert
Chat Now

Insert Link
Insert Image
Insert You-Tube clip
Insert List
Insert List
Spell Check

What is this?



Select