Question about Sony DAV-DX250 System

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Wont play disk has error code

Code is somthing like this C-13-3-70

The Problem: I stuck a disk in and was watching it then it froze up and shut down, I took the disk out and it was really dirty, when i stuck another disk in including a cleaning disk, it says "No Disk" or *DISK 1* and nothing else. every so often when i push play it scrolls the error code fast "C-13-3-70

Everything else on the system works fine.

lbclassics@gmail.com
Pierre

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  • Sony Master
  • 19,396 Answers

It is a lens problem, the laser lens is either dirty or the lens pickup is faulty.

When you get no disk error, that is usually because of a problem with the optical laser lens that is dirty, faulty or opaque, and will start operating on certain disks better than others.

In that case you will hear disk spinning, whirring and clicking, but the TOC (table of content track at start of CD/DVD will not be read, therefore the error.

Whe this problem is starting you may be able to read only CD, DVD or Blue ray, or for example only DVD-R and not +R , or only to read and not to write and so on. After more prolonged usage , often the unit goes losing the rest of functions, and ends up not reading anything at all.

If instead there is no noise, and disk does not spin at all , then there is a faulty motor, or the motor micro-switch is bad. This situation is far less common than the lens problem.

Try first using a CD/DVD or Blue ray lens cleaner disk to clean the lens. If that does not work you will need to disassemble the drive , and clean lens directly with q tips and isopropyl alcohol, or to replace the CD/DVD lens, or the whole drive unit.

Posted on May 04, 2009

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