Question about Dell Dimension 2400 PC Desktop

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USB Hi, I have a strange one. I reinstalled the OS on my Dell 2400 all is fine except the USB ports. OS is working, all drivers installed, connection to internet, installed SP3, all the accessories work, the drivers are in and device manager shows no errors. The external drive is working fine. Could all the ports have burned out? rmatheson@wowway.com

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  • Robert Matheson Oct 01, 2008

    What is also strange is the USB mouse works, but all the rest of the ports do not. Could it be an issue where 1.0 or a 2.0 and either version conflicting with service pack 3?



    rmatheson@wowway.com

  • Robert Matheson Oct 01, 2008

    OK, I was wrong it is not the USB port, I think it is the external drive. I have one of the WD solid state drives, I think its called a pony. It appears not to load the drivers to the PC so the computer can recongnize it. It was fine yesterday and I left hooked up when I reinstalled the OS and now it does'nt work. So, there has to be an issue with the drivers of the external, question is why.



    rmatheson@wowway.com

  • Robert Matheson Dec 31, 2008

    When you reinstalled the operating system with the pony plugged in then most likely you deleted the partition and OS on the pony. You will have to reinstall the OS and you lost all of your saved work.



    Rob Matheson

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Its more likely that there could be a loose connection to the motherboard. If not try to attach some ports to the same place on the motherboard and if they also dont work motherboard at fault if they do obviously your old ports are dead for some reason. Good luck.

Posted on Oct 01, 2008

  • Paul Oct 01, 2008

    I know you have probably done this already but run a virus check then a spyware check on the computer just to make sure its nothing else interfering with your drivers. Then check under the device manager that the drivers are installed and if they are or are not use the re-install command there to add the drivers again. I really couldn't tell you why when some drivers are manually added that it all goes wrong. Hope this helps you out.

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