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My wireless mouse suddenly stopped working, its on, the lights are blinking but the computer doesn't respond to it, its a microsoft wireless optical mouse.

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To Troubleshoot:
1.) try to change the battery of the mouse
2.) try to connect the USB of the receiver of wireless mouse to the other open usb slot
3.) try to use your wireless mouse to other computer to troubleshoot

Posted on Oct 01, 2008

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Posted on Jan 02, 2017

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Hello,

maybe the battery?
follow the steps below to troubleshoot the mouse
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Try to Resynchronize your device with the receiver(connector)
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If you have the possibility check whether the problem is because of your computer or the device, try the mouse or the keyboard on a different computer.

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After reading on Microsoft about replacing the batteries, down loading drivers and "press the button on the receiver and the connect button the receiver" - I got frustrated and almost gave it flight. Then my wife stepped in and realized that there was a green reset button on the USB connector as well. (who knew?) SO.... you press the green light (which is a button) and release it.... should blink. Then go to THE MOUSE portion and press the connect button for 5 seconds or so.... and wala...... One mouse that plays again! This ones gonna cost me! :) I hope this one works for ya!

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