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My wireless keyboard stopped working the mouse works but not the keyboard what can i do

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Hi,

1)Verify that the batteries are correctly installed in the keyboard and mouse. If possible, use a fresh set of alkaline batteries. 2)Reset the keyboard and mouse connections : --With the receiver plugged in, press and hold the Connect button on the receiver until the activity LED flashes. --Press and hold the recessed connect button on the underside of the keyboard until the activity light on the receiver stops flashing. When you release the button, make sure it does not stick in the depressed position. --Press the Connect button on the receiver again until the activity light flashes. --Press and hold the recessed button on the underside of the mouse until the activity light on the receiver stops flashing. Make sure the connect button does not stick in the depressed position. --Make sure that the receiver is at least 20 centimeters (8 inches) away from other electrical devices (computer, monitor, keyboard, etc.). --Remove any other objects that are between the keyboard, mouse, and the receiver, especially speakers. Hope this should resolve the Issue. Thank you.

Posted on Oct 01, 2008

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