Last night the computer showed usb powersurge. the computer froze we had to unplug and went to restart. there is power to the tower, however the monitor starts with a green light then right to a yello one. nothing comes up on the monitor at all, it is pure black.
any help will be greatly appreciated
My computer showed an error message (power surge usb port) then my computer froze, I noticed all the usb ports was turned off when I went to move the mouse.So I restarted the computer it makes these beeping noises then goes just long beep and never stops,also the screen loads up to the point where it says press f1 for setup. but my keyboard cannot recieve power
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It's possible that your computer froze during sleep. First, unplug the power cord, (with the cord removed) press the power button for 10-20 seconds. PS: You will lose any unsaved data prior to sleep mode. Let me know if this doesn't resolve your problem, might be something major.
Steps: 1. Unplug all the cables from the computer. (If you are not sure then make a note of which cable goes where) 2. After you've unplugged the cables. Press and hold the power button on your computer for about 3-5 secs. 3. It wont start the comp :). This steps is done remove any left over power in the comp... 4. Re-connect all cables and check.
Let me know if this helps, If not, then i'll tell you what to do next. :)
Also, please let me know if you use Dial or ADSL Internet. Because if previous steps dont work then we need to try anther steps.
Try going into os options mode by pressing power button on and escape repeatedly until OS options of normal or emergency! repair mode select one of them. Sudden power shut down doesn't let the desktop save the restart information properly.
Print these instructions before continuing. They will not be available after
you shut down your computer in step 2.
Click Start, click Shut Down, and then, in the
drop-down list, click Shut down.
In the Shut Down Windows dialog box, click Restart, and then click
When you see the message Please select the operating system to start,
Use the arrow keys to highlight Last Known Good Configuration, and
then press ENTER.
If you have a dual-boot or multiple-boot system, choose the installation
that you need to access using the arrow keys, and then press ENTER.
Choosing Last Known Good Configuration provides a way to recover from
problems such as a newly added driver that may be incorrect for your hardware.
It does not solve problems caused by corrupted or missing drivers or files.
When you choose Last Known Good Configuration, only the information
in registry key HKLM\System\CurrentControlSet is restored. Any changes you have
made in other registry keys remain.
NUM LOCK must be off before the arrow keys on the numeric keypad will
When you say "funny noise", you could have a hard drive failing. On Dells, if you push F12 while booting, you should get a boot menu. Diagnostics should be in that menu, it's a Dell feature. Anyway go in there and run some tests and see if it reveals anything. If the tests pass cleanly, you may just have a Windows problem.
hi, take out the power cable from the system press and hold the power button for 15 seconds and then put in the power cable and try to start, if does the same behaviour again you should contact dell technical support because it might require multiple steps of troubleshooting
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I have the same model after youlet it sit for a long enough period to cool down it will come back on and work normal, it is a cooling problem called gateway and they confirmed this theproblem I ran in to was what fan this computer has 3. temp fix I used was to remove the tower cover to allow better air flow try this till you can figure out what fan is messing up
A usb power surge occurs when a usb device is drawing or providing too much power to a port. I would recommend replacement of such device before continueing. To trouble shoot what it is unplug all usb devices, start the computer, then plug devices in one by one.
Disconnect the monitor from the tower and then turn on the monitor.
If u get a msg like no input signal or check video cable then the monitor is fine. If this is the case, it could be a problem with the tower or the cable.