Question about Computers & Internet
I used my recovery disks and I can noyt go any further because I can not come up with the authenticity #
I had the same problem. On Microsoft website, it is mentioned that if you bought a computer with Windows already installed and you want to reinstall it, you have to contact the manufacturer's website of your computer. In my case, I had to contact Acer. The person at the support center told me that I need to download the .iso file from there website, the .iso file that corresponds to the model of my computer. She mentioned also that the recovery disks produced are needed during the installation. So, I suggest you contact HP to know if you need the product key to reinstall Windows, or like me, you have to download an.iso.
Posted on Oct 01, 2008
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Posted on Jan 02, 2017
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