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According to my service provider webroot antiviris is blocking me from sending e-mail

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My Antivirus provider suggested I change the SMTP port to 10025 and POP3 to 10110 and this fixed the problem.
Richard887

Posted on Oct 01, 2008

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A quick way to test this is to reboot your computer and press F8 as it starts up. Select Safe Mode with Networking and try your email. Antivirus programs do no usually run when you are in safe mode so if your email works they could be right.

Instead of trying to figure out why it blocking your email, the simplest thing to do would be to go to the control panel, add and remove programs and remove webroot. Then reboot your computer and reinstall it.

Posted on Oct 01, 2008

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Cannot send e-mail


Email Will Receive but Will Not Send b> According to the Radicati Group, a technology market research company, over 107 trillion emails were sent in 2010 -- that's roughly 294 billion emails a day. Moreover, the company estimates that there will be 3.8 billion email accounts by 2014. With so much activity, some users are sure to run into trouble when trying to send a message. If you are receiving emails but can't send them, it may be due to a number of issues, most of which you can quickly fix on your own.
SMTP Authentication b> Many email clients and providers require that your outgoing email messages are authenticated by an SMTP server prior to being sent. This authentication process adds an additional level of security and helps prevent junk mail from being sent out. If you have SMTP authentication disabled, however, your email will not be authenticated and will not be sent, even though you may still receive emails. To fix this issue, enable SMTP authentication by placing a checkmark next to the option in your email client or provider's Settings menu. b> Port 25 Blocking Port 25 is the port that is used to send email. Whenever you attempt to send an email, the email is routed through port 25 and the data is transmitted to remote email servers. If this port is blocked, you will be able to receive email but you will not be able to send it. Some Internet service providers block this port on their servers, so if you suspect that you are unable to send email because of port 25 blocking, contact your ISP and request that the port be unblocked. No Default Email Account b> If you do not have a default email account set up on your email client, and you haven't selected a specific account when composing the message, the client will not be able to deliver your email. A sent email must always be tied to an email account to protect other email users. To remedy this issue, specify a default account in the email client's Account Settings menu, or specify which account you want to send the email from when composing the message. b> Anti-Virus/Anti-Spam Scanner b> If you have an anti-virus or anti-spam scanner installed on your computer or as a plugin for your email client, it may be preventing your emails from being sent. This happens when the scanner times out while scanning an email for viruses or spam content, or when it detects what it believes to be a virus or spam while scanning the message. To remedy this issue, disable the anti-spam or anti-virus program, then send the message as normal.
Hope this helps.
b>

Dec 28, 2012 | Sony VAIO VGC-RA710G PC Desktop

1 Answer

OUTLOOK ERROR 550 5.7.1 Your email contained wrongly placed script tags. Please correct this (try setting your mail program to use plain text) and resend your message. PLZ REPLAY FAST


If you are receiving an error when sending email using Outlook:

"The message could not be sent because one of the recipients was rejected by the server. Server Response: '550 not local host, not a gateway', Port: 25, Secure (SSL): No, Server Error: 550, Error Number: 0x800CCC79"


Open your Outlook settings (Tools > Accounts)
Go to View/Change email account for the email account you are having problems with.
Check that the SMTP Server is set to yourdomain.com
Go into the "More settings", "Outgoing Server" tab and make sure that the option "My server requires authentication" for the Outgoing server is checked ON.


Save and close all windows.

Try again.

If the problem continues then the problem is that your Internet Service Provider is blocking the mail server. ISPs do this to prevent spam on their network. When this happens you will need to use the mail server that they provide you instead of your own. The mail server is generally smtp.yourISPname.com, however, it could be different so please contact your ISP to get the details.

If you do not want to use your ISPs server for SMTP, and the ISP is blocking port 25, you can switch the port to 587 for your outgoing mail and use mail.yourdomain,com for the SMTP server name.

Mar 01, 2011 | PC Desktops

1 Answer

Mail from friends is being blocked


You may have inadvertently set the spam settings or junk mail settings on your email provider or program to block all email except from people listed in your contact list. In that case, no one who is not listed will be able to send mail to you. Check your spam folder to see if the mail is in there.
Otherwise, let us know what OS you're using, what email program, and who your email provider is, as well as the exact error message you're getting if any, and we'll be happy to help further..

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Oct 09, 2009 | PC Desktops

1 Answer

I WANT TO DELETED ALL SPAM THET I GET EVERYDAY


  • Complain to your ISP. If you receive an unrequested and unwanted message, forward it to your ISP. (Your ISP, such as BT Internet or a local operation, provides you Internet access and service.) Ask your access provider to block incoming mail from that address and to complain on your behalf.
  • Use an online blocking service. Check to see what filtering options your access provider or email service may provide to subscribers. America Online, for example, has a preferred mail option (keyword = preferred mail) to protect a user’s account from receiving email from known junk emailers. iVillage also has some filtering services in its email programme. Secondly, look at free online services such as Bright Light Technologies, with screens mail before your read it and promises to eliminate up to 90 per cent of spam without eradicating wanted email.

  • Install a filtering programme. There are dozens on the market. Two that we like are Spambuster, a shareware programme, or PC Spamkiller which has one of the highest ratings on the market.

  • Forward offenders’ names to websites committed to stamping out spam. Two examples are, the Blacklist of Internet Advertisers and SpamCop. Both are US sites, but then the States has a bigger problem with spam than the UK and Europe.
  • Complain to your ISP. To do this first you’ll need to make sure you have the right domain name (whatever follows the @ sign, such as @ivillage.com), since spammers often disguise their domains so nice people like you can’t find them to complain.
  • Visit the SpamCop site’s FAQ for tips on how to find domain names. Once you have the right domain, send complaints to the following standardised address: abuse@ (their domain); postmaster@ (their domain); root@ (their domain); admin@ (their domain).
  • May 12, 2009 | Dell PC Desktops

    1 Answer

    My computer refuses to change a message in Outbox to Send, leaving me with a queue ofunsent messages. I can receive incoming clls, but not send any out returner@ntl world.com


    Make sure your SMTP (outgoing) server is set properly.
    Are you on your own connection - or using a retail WiFi one?

    Normally most WiFi servers reject outgoing mail.
    You can GET mail - just not send any.
    SMTP is blocked.
    Pop3 (incoming) is allowed.

    To check that the SMTP is set properly -

    Open O/E, and navigate to the following screen....

    Tools > Accounts > (Highlight the eMail account you are trying to send from).

    Then click Properties

    Click SERVERS tab.

    It should say...
    Outgoing Mail (SMTP): __________________________

    In the blank it should say something like: SMTP.ntworld.com
    (check with your service provider for the correct SMTP setting)

    Thanks for using FixYa - if you need further clarification on your question - please use the "continue with this user" option so we are connected in the future.

    Thank You!! :D

    Apr 21, 2009 | PC Desktops

    1 Answer

    Using thunderbird mail program on lap top. can receive e-mail, but can not send e-mail on any public wi-fi connection. error message says can not connect to mail server on port 25.


    most isp blocks port 25 for sending out mail that's the reason you cant send out mail, ask you wifi(ISP) smtp settings and you need to set it on your smtp server so you can send out mail using thier smtp as outgoing server.

    OR ask you email provider about your webmail address and manually send out mail using the web interface of your email hosting.

    btw have you try to change you smtp port to 587 sometimes it work.

    Nov 12, 2008 | PC Desktops

    1 Answer

    I need a restore disk for gateway computer


    From Gateway website:

    Q: What if my Gateway System Recovery CD/DVD is lost, missing or damaged? A:
    • For computers shipped after November 1, 2004 and until January 2005, a patch needs to be installed. Download the patch through our FTP site at ftp://esupport:vImvF88@ftp.gateway.com/pub/hardware_support/drivers/apps/medialess/Create_DRV_APPS_CD_Update.exe. After the installation of this patch, the option to create the drivers and applications CD is available from the Start menu under Programs. However the operating system (OS) CD\DVD must be requested by e-mailing customer service.
      Note: Replacement of the operating system CD may be at a cost according to your warranty status.

    • For computers shipped between January 2005 and June 2005, the option to Create my Drivers-Applications CD(s) is already available under Programs. The operating system CD\DVD must be requested by e-mailing customer service, and may be at a cost according to your warranty status.
    • For computers shipped after June 2005, an operating system CD\DVD is included and the option to Create my Drivers-Applications CD(s) is in System Recovery. Access the program from the Start menu under Programs. This backup process through System Recovery allows you to create the applications and drivers CD\DVD as many times as needed. If the operating system CD\DVD is lost, missing, or damaged, e-mail customer service to inquire about a replacement. Please note that replacement may be at a cost according to your warranty status. If all CD\DVD's are needed, e-mail customer service to inquire about a replacement. Please note that replacement may be at a cost according to your warranty status.
    Send them an email with model number from tag at the back of the computer and ask for recovery CD.

    Sep 04, 2008 | Gateway PC Desktops

    1 Answer

    Cannot get or send out e-mail


    Hello achtymic and welcome to FixYa!

    I need to know how you send and recieve email. Are you using Outlook Express, Windows Mail, Thunderbird, Incredimail, Yahoo Mail? Or any of the likes?

    Also, telling us who your internet service provider (I.S.P) would definently help us as well.

    Thanks in advance for all the updated information you feel comfortable providing us with and we look forward to your response!

    Aug 25, 2008 | PC Desktops

    1 Answer

    I received this message from my computer. "C:\programdata\webroot\desktopfirewalcrash.dup" and was told to send to support @ webroot.????


    Yes. Webroot is the program having a problem. So, google for webroot homepage they will be able to help you better then anyone here.

    Aug 20, 2008 | PC Desktops

    9 Answers

    0X800CCC6A


    I was having this same problem.

    Here's what I did:
    Under Tools-->Accounts, select email account and then select Properties-->Servers. At the bottom, check the box "My Server Requires Authentication," and then select Settings. Select "use same settings as my incoming server"

    After I did all that, my problem disappeared. Hope that helps you.

    Nov 12, 2007 | HP Media Center PC 873n (P9875A#ABA) PC...

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