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My kitchen aid bottom drawer freezer kept melting and freezing to block the drain and then water would leak out all over the floor. I did the WHOLE fridge/freezer defrosting process once, when i really just needed to do the bottom. I have had issues with other Kitchen Aid (NEW BTW) appliances so I've talked to many repair people. One guy who came out to fix something else, told me that the freezer is really a pain to get to close completely. SO, when you don't close it all the way (Extra push) it will melt and then re freeze when it is closed properly. He suggested I take everything out, leave it open and use a hair dryer on the ice until it melts. Then use a wire hanger to unplug the drain to make sure its draining properly.
It works! You really have to make sure the drawer is shut ALL the way. I have a 2 yr old who is constantly opening it up...this is my issue! The seal is not that great and you have to really push it closed to prevent the ice build up issue.
Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong.
If you are hearing a clicking or buzzing thencheck out the last two tips.
If your refrigerator is running but warm, then...
Check out these tips that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...
1) Remove dirt / dust that has accumulated
on the condenser coil located on the back of the fridge, or underneath.
Use a vacuum to clean off with.
2) Remove dirt / dust in /
around compressor area. Make sure you turn power off first as there are
several areas in this area that can "bite."
3) Look for heavy frost / ice buildup in the freezer compartment. Defrost if necessary.
4) Make sure the fan is blowing in the freezer compartment.
Make sure there is air flow from the vent at the top of the
refrigerator compartment. This air is driven by the fan in the freezer
6) Loading a lot of unfrozen food into the
freezer compartment will have the appearance of the fridge going out,
but is actually functioning normally as it removes heat from the food
so it will freeze.
7) Your thermostat is not working correctly.
Move it to the coldest setting if not already done so. Listen for the
compressor to kick on. If it doesn't, bad t-stat.
check the damper door vent located between the refrige and freezer for being iced up and stuck shut,if cold air from freezer can't get past thid door the refrige will warm up,if this isnt the problem,adjust the refrige temp control and watch and see if this makes this door open and close as you adjust the temp of the refrige compartment
check the damper door and see if its iced up this is between the refrige and freezer compartments and lets cold into refrige from freezer,if it ices up in the open condition the refrige control cant change the temp,defrost the door and then see if the control moves the door,if so also check the door seals to make sure they are sealing good so as not to let warm air in that can condense and freeze things like the damper door