Question about Polycom ViewStation ISDN (pcy220011323001) Video Conference

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The unit will power down during conference by it self.

We have three know problems, one is the unit while in use will lose power, second freeze while in use and third can receive calls but not make a call.

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  • Anonymous Apr 20, 2009

    Polycom Viewstation spontaneously reboots in the middle of a conference. Re-connect, and it last approx. 5 minutes before rebooting again. This is using IP videoconferencing.

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  • 7 Answers

Which exact unit ? This is a known problem with orignal 'Spider' PSUs for the Viewtation range (reboot issue).

Posted on Jan 14, 2009

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WHEN WE TRY TO ACCESS VOICEMAIL IT STATES INACTIVE FEATURE


NorStar (NTAB2666) Audio Conference - this is a conference unit.

You issues is with voice mail though.
Call a tech in since your system is down.

Aug 22, 2012 | NorStar (NTAB2666) Audio Conference

1 Answer

What are possible reasons that the conference phone is not getting power?


If you know anyone that can test the power supply with a digital meter, you can check if the power supply works or not. the power control board on the voicestation might have blown. and If that is the case I wouldnt recommending fixing it. Getting a refurbished or used with maybe 3 months to 1 year warranty isnt that expensive on these systems. getting it fix might cost you about the same. But checking if the power supply is working or not would be the first thing you want to do. If that works. looking for a power supply is pretty easy.

Feb 27, 2012 | Polycom VoiceStation 300 Conference Phone

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During conferencing, I am unable to view myself on the small window that assists in monitoring myself. what could wrong?


make sure unit is set for PIP (picture inside picture) and not POP (picture ouside of picture)

control panel- general - screen settings

Mar 01, 2011 | Polycom VSX 7000e Video Conference

1 Answer

No "Hold" button


Make or receive first call.
Press Feature 2 to place call on hold.
Make or receive second call.
Press Feature (star) 3 to establish conference.

Good Luck!

Jul 01, 2010 | Nortel Norstar Audio Conferencing Unit...

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Fuzzy camera picture for a polycom 7000 camera. Will not focus unless zoomed all the way out


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Jun 10, 2010 | Polycom VSX 7000 Video Conference

1 Answer

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If you still have an issue and the unit is out of warranty , give us a call at 415.637.9989 and we will see what we can do. DAVID

Feb 14, 2009 | Polycom VSX 7000 Video Conference

1 Answer

GE television


My GE 32 inch won't come on, when you turn it on you can hear click two to three times then it comes off.

I have another 32 inch GE TV that has no picture except white/gray light on the picture tube, but there is sound

Oct 20, 2008 | GE (-25001RE2) Audio Conference

1 Answer

Unkown Beeping During Calls


It is hard to tell if this conference phone is installed on a PBX or not? "At meetings" tends to make me believe that it is. Beeping can come from a few sources. If a call is being recorded it is necessary to provide a beep tone so that the parties on the line know that they are being recorded. This is a FCC requirement. You can ask the other party if they are recording the call. Beeping can come from call waiting. It is recommended to turn call waiting off unless you are bridging incoming calls. If a call is on hold you will get a beeping tone. You can check by pressing the flash button and see if there is a second call. If so hangup and your original call should return normally.

Mar 21, 2007 | Polycom SoundStation 2W (2200-07800-001)...

1 Answer

No power


During moving the power connector which looks like a big telephone plug or a data plug may have been wrenched loose, from the internal connector, inside the plastic plug. Use the power plug from the other phone to test. There is no battery in the phone to charge. If changing the power adapter and plug fixes the problem have you telephone company check the connector or go to radio shack and buy a plug and a cheap tool to replace the plug.

Mar 08, 2007 | Polycom VoiceStation 100

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