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Links in Outlook Express are dead.

I'm running XP Pro and using Outlook Express for email. The links that are embedded in my emails are dead. This just suddenly happened one day after an automatic update. No one seems to know how to fix it. Any ideas on this one.

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  • 4 more comments 
  • M D Boakes Oct 08, 2008

    Yes I am running SP3 and IE7

  • M D Boakes Oct 08, 2008

    I have had a look for the URL:Hypertext Transfere Protocols and it does not exist, the only file type I have for URL's is URL Internet Shortcut

  • M D Boakes Oct 08, 2008

    All files exept Mshtml.dll were sucsessful.

    It said 'Mshtml was loaded, but the DllRegisterServer entry point was not found. This file can not be registered'.

    The URL's are still not working, could this be the problem.

  • M D Boakes Oct 08, 2008

    I've done every thing on the list, no joy. Any other thoughts on the matter?

  • M D Boakes Oct 09, 2008

    I have had IE7 for a while and links in Outlook Express were working fine. It's only after an automatic update that it decided to suddenly change so I can't see that there is a conflict between IE7 and O/Ex6. I could be wrong but it seems to point to some change the last automatic update did, all we need to do is find out what it might be. Has anyone else had a simalar problem or has Microsoft itself had any problems of this nature.

  • M D Boakes Oct 09, 2008

    By replacing -nohome with %1 in both URL:Hypertext Transfere Protocol and URL:Hypertext Transfere Protocol with Privacy has fixed the problem. Just make sure that when Internet Explorer asks you if you want to make it your default browser click NO.

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4 Answers

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  • Master
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Here is an idea, uninstall that update which caused that problem.
go to control panel, add or remove program menu, tick show updates, (Option )sort by date last used, find last update at bottom, click Remove.
yesterday, service pack3 stop my internet browsing. i did same thing with it. now i'm in peace and giving you solution ;)

Posted on Oct 08, 2008

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  • Computers & ... Master
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I would suggest you use the System Restore feature in the windows tools to go back to just previous to the software update that caused this outlook problem, here is how you do that
1. Click start, select All Programs, from this menu select Accessiores, from the accessories menu select System Tools, in the system tools select System Restore, then restore from the restore calender to a date prior to the software update.

Posted on Oct 08, 2008

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  • Master
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Ensure that the mail format is set to HTML, if format is plain text , you cannot use hyperlinks.

Posted on Oct 08, 2008

  • 2 more comments 
  • Ginko
    Ginko Oct 08, 2008

    Options item in the Tools menu.And select Send tab.

    There you set mail format to HTML:





  • Ginko
    Ginko Oct 08, 2008

    Just Change mail sending format, that is the first thing to check.

  • Ginko
    Ginko Oct 08, 2008

    Best solution?!....LoL

  • Ginko
    Ginko Oct 08, 2008

    Listen, the soluton you are following concerns Internet Explorer.

    You do not do not have the problem with web mail using Internet Explorer.

    The problem is probebly with Outlook Express mail format settings.

    If the format is plain text, you cannot insert links.

    Check settings following the instuctions I gave you before, here.

    Open Tools menu and select Options item in the .And select Send tab then change mail sending format to HTML, don't forget to press OK or apply .

    Keep us updated and let me know how it goes.

    Thanks.




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Are you running SP 3?

Posted on Oct 08, 2008

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  • Swilin Sampson
    Swilin Sampson Oct 08, 2008

    Try this:
    Go to control panel, folder options, file types tab

    Scroll down to the URL:Hypertext Transfer Protocols, click advanced, click edit
    and make sure the following is in the application used to perform action box:

    ”C:\PROGRAM FILES\INTERNET EXPLORER\iexplore.exe” -nohome

    The same applies for URL:Gopher

    DDE should be set to: “%1”,,-1,0,,,,
    Application should say: IExplore
    DDE application not running should be blank
    Topic should be: WWW_OpenURL

    Run each line individually.
    Start – Run then type
    regsvr32 Urlmon.dll
    regsvr32 Shdocvw.dll
    regsvr32 Shell32.dll
    regsvr32 Oleaut32.dll
    regsvr32 Actxprxy.dll
    regsvr32 Mshtml.dll
    If this does not work try System File Checker
    Start – Run then type
    sfc /scannow (note the space) have your XP CD handy this time as you may
    be prompted for it.Hopefully that should work..


  • Swilin Sampson
    Swilin Sampson Oct 08, 2008

    This can occur when another program has registered itself as the default application for browsing the web. If this program is not well written, or it has been uninstalled, outlook express cannot launch a browser window when you click on a link within an email.

    To remedy this problem you must re-register Internet Explorer as the default browser.


    1. Start Internet Explorer

    2. Select the Tools->Internet Options menu

    3. Select the [Programs] tab

    4. Look for a checkbox labelled "Internet Explorer should check to see whether it is the default browser"

    5. If this checkbox is not ticked, then this is the cause of the problem, so tick it!

    6. Click OK

    7. Close Internet Explorer

    8. Re-open Internet Explorer

    9. Close Outlook Express

    10. Re-open Outlook Express


  • Swilin Sampson
    Swilin Sampson Oct 08, 2008

    You will have to scroll a bit down to find it.

  • Swilin Sampson
    Swilin Sampson Oct 08, 2008

    Try this then:
    If this does not work try System File Checker
    Start – Run then type
    sfc /scannow (note the space) have your XP CD handy this time as you may
    be prompted for it.Hopefully that should work..

    If not try the other solutions as well. Also try disabling any anti-virus software temporarily, and see if this helps.


  • Swilin Sampson
    Swilin Sampson Oct 09, 2008

    Ok, try these:
    1. Go into 'internet options' in control panel and make
    sure for the mail program your version of Outlook Express (OE6) is set as
    the default mail program.

    2. Click on Tools - Options - Security tab - In Security Zones, change the
    Zone from Restricted to Internet.

    3. Click on
    Tools - Internet Options - Advanced

    Use the RIES feature at the bottom. (Reset IE Settings).
    4. Uninstall any PopUp blockers or AntiSpyware software and any ToolBars like Google toolbar, yahoo Toolbar, etc..
    5. Found this from the Microsoft website:
    Hyperlinks do not work in Outlook Express after you upgrade to Internet Explorer 7

    IE7 seems to be having issues with OE6. If none of the solutions above worked (including other Experts' solutions), you have three options:
    1. Uninstall IE7 and revert back to IE7.
    2. Uninstall the SP3 update
    3. Use a different browser like Mozilla FireFox.

    Cheers!



  • Swilin Sampson
    Swilin Sampson Oct 09, 2008

    Correction:
    1. Uninstall IE7 and revert back to IE6.


  • Swilin Sampson
    Swilin Sampson Oct 09, 2008

    Oh, this is a common problem with IE7 and OE6. It doesn't happen immediately, but after a while. Just do a Google search and you will come across numerous such complaints. Just look at Microsoft's article:
    Hyperlinks do not work in Outlook Express 6 after you upgrade to Internet Explorer 7

    However, it could also be a bug in SP3. Simply go to add/remove programs in Control Panel and remove the update. Or else, downgrade to IE6.

    I would really recommend switching to FireFox. Very reliable and very few bugs. Please do try all the steps I've mentioned in my previous comment one by one. One of them SHOULD work.


  • Swilin Sampson
    Swilin Sampson Oct 09, 2008

    GREAT!! Problem solved!

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