Thank you SO much for your solution dated June 2008. I followed your advice and found one of my kids socks in the drainage area under neath. Not quite sure how it got there - but its out and now my washer seems to be working just fine. Thank you SO very much!!! As a stay at home mom I appreciate your advice to save on a service call!
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
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This advice is for Kenmore Elite and Whirlpool Duet model FRONT LOADING washing machines.If you experience a problem where the washer does not drain properly or the drain pump makes excessive noise, here’s the information you need to check the drain pump: Symptom: PUMP IS RUNNING, BUT NOT DRAINING PROPERLY.
Unplug the washer while servicing inside the unit.
Remove the lower kick panel under the door by removing the three 7mm screws under the bottom edge of the panel.HINT: Use a couple of blocks of wood to prop up the front feet of the washer to gain better access to the screws.Once the screws are removed the panel should drop down, and then pull off.If the panel becomes stuck, a slight tap on either side will dislodge it.
Locate the drain pump.It will be located directly under the wash tub (it is the only pump this washer has).
There is an access removal cover on the pump that can be removed to clean out the trap.BEFORE doing this, it is strongly recommended that you remove all residual water from the wash tub & drain line or you will have about a gallon or so inside your washer and on the floor to clean up.
Here’s a helpful way of quickly removing the residual water.If you own a wet/dry shop vac, remove the drain hose from the standpipe at the wall and pull a vacuum with the shop vac.This will empty the wash tub, pump and drain lines.If you don’t own a shop vac, grab a bunch of old towels and open the access on the pump slowly so that it comes out at a trickle.Allow the towels to soak up the majority of the water.Close the access and stop the water if you need to get additional towels.
Open the pump access and remove once you have all the water drained.Check the drain pump for foreign objects and debris.Check the pump impeller and make sure there’s nothing caught in it.Items as small as toothpicks or cotton swabs have been known to stop this pump from working.
Clean out the pump thoroughly and reinstall the access cover.Make sure the cover is snug, but do not over tighten.
Place the drain hose back in the standpipe (IMPORTANT – DO NOT FORGET!).
With the bottom panel still off, plug the washer back in and select the following on the operator console – DRAIN SPIN, NO SPIN, and then press any button under OPTIONS 4 times (it must be the same button).“C00” will show on the console display as the washer begins diagnostics mode.
Check the drain pump for leaks as the washer fills.The pump is gravity filled and will hold water even it is not pumping.Allow washer to run through diagnostics until it begins the wash tub tumble cycle.
At this point, you can stop the diagnostics procedure by pressing PAUSE/CANCEL 2 times.The drain pump energizes and the washer will begin to drain.
If the drain pump works normal and there are no leaks detected, reinstall the bottom panel and tighten screws.
NOTE: It is normal to have residual water left inside the wash tub under the wash basket.This is why it is important to leave the door ajar when not in use so this water does not become sour.
“F02” is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be generated as a secondary error. This is an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:
1. Check the drain hose to make sure it is not kinked or clogged. 2. Check the electrical connections to the pump and ensure the pump is running. 3. Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions.
I've had this problem a couple of times over the years I've had this washer. What caused the odour in my machine was one (or more) of my kids' socks getting stuck in the machine. With the door open, gently reach in and bend the grey rubber door seal back and feel for clothes that have slipped between the drum and the rubber. If there's nothing there and it has been smelling bad for a while, then it's likely that the socks have been sucked into the drain. To clear this without paying a $150 service charge (I did that the first time and watched him fix it in 10 minutes), you'll need to remove the bottom front plate of the washer (there are only three or four Torx -or star head- screws holding it on). Once that plate is off, you'll see a white plastic knob that is the cap of the drain trap. Unscrew the cap and a couple of cups of water will leak out so shove a couple of towels under it beforehand. You should find some long-lost now-rotting socks. The last time I had to do this, I found FOUR socks in there. This also contributes to the 'suds' error message as it prevents proper drainage. I've only had this problem with kids' socks, everything else is too big to get stuck, I guess. Maybe try a laundry bag for the smaller stuff.
I had the same problem about a week ago and found a sock had made it into the drainage area (between the drum and the rubber liner inside the door). Just peel back the liner near the inside edge and inspect the area with a flashlight to see if anything is there.
Are you trying to figure the difference in days between these dates and one single date (Dec. 31, 2008 for example)?
Whatever you're trying to do, here is the formula, assuming you're starting in A1: Put the first date in the format Day-Month-Year in numbers (Sept. 3 is 03-09-2008) Then put your other date in B1, in Day-Mo-Yr format (31-12-2008 for Dec. 31, 2008) In C1 put B1-A1 and that will give you the number of days between those two dates.
Lets clear this one up. There is not filter on a Smart Drive, Yon will need to removed the top deck of the machine, then the agitator, then the inner bowl. You will then be able to access the pump cover (front right hand side of outer bowl). Removed the screw retaining the cover, then remove the obstruction, it will probably be hair clips, bra underwires etc