Question about Arris SURFboard SB5120 Modem
Problem is this, i keep getting disconnected from the internet and it reconnects itself about every 10 seconds. this is very annoying since my brother and my cousin use IM a lot and i play online games.
i've had problems with my router before so i replaced it about 10 months ago. everything was fine until a couple months ago. i'm thinking about replacing the modem this time but i'm not sure if this will actually help.
first thing you need to do is contact your Internet Service Provider (ISP) for them to check the line, because there is a posibility that it could be a problem from your ISP.
if everythings OK from your ISP end, better enable first the keep-alive option on your modem, if possible to upgrade the software of the modem do it first, before changing it.
and better called the manufacturer for the modem to make sure that your are doing the right thing.
have a great day ahead.
Posted on Oct 02, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Oct 14, 2014 | 2012 Nissan Maxima 3.5 S Sedan 3.5L V6 CVT...
Dec 03, 2013 | Cell Phones
Dec 12, 2012 | Computers & Internet
May 11, 2011 | Computers & Internet
Mar 04, 2010 | Linksys Wireless-G WRT54G Router
Dec 30, 2009 | IBM ThinkPad R50e Notebook
Jun 08, 2009 | Microsoft Windows XP Home Edition
Dec 28, 2008 | Computers & Internet
292 people viewed this question
Usually answered in minutes!