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Position of coals on a gas fire

Hi,  Sorry, I had to lie on the Product information, unfortunately my product isn't listed, but you do advertise yourselves as solving any problem, so I hope you can rise to the challenge.   I need to know the correct placement of 4 large and 5 smaller artificial coals on a gas fire.  Manufacturer Crosslee, Royal cozyfire, serial number 0309987. An engineer from British gas 'serviced' my fire and didn't know the correct position for the coals and didn't seem to want to find out.   So there you have it. Thanks Claire

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Hi crosslee are on google they have a e-mail help line they should be able to send a pic of how the coals should go ,

Posted on Feb 08, 2010

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