Go to control panel click on system, navigate to hardware then to device manager than click on network adapters than right click on ( wireless network connection) and uninstall it, than restart computer and it will find new hardware than follow instructions to connect to internet.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Start taking your laptop apart piece by piece and test it after each removed component: 1. Remove the hard drive and test the laptop. 2. Remove the DVD drive and test the laptop. 3. Remove the wireless card and test the laptop. 4. Unplug the display panel from the motherboard/video card and test the laptop. etc.... Continue taking it apart until you have only three major components connected: motherboard (with video card), processor, and memory. If you still experience the same problem, most likely it's bad motherboard. By the way, before you start, try reconnecting the memory module. If you have two modules installed, try removing them one by one and test the laptop with each one separately.
If you mean the switch will not turn blue, there is no solution, other than replacing the motherboard. Even replacing the wireless card will not work, since there is no problem there. I would suggest buying a USB adapter. This same thing happened to me, and needless to say, I was not happy when I found out this was a widespread problem and was not just my bad luck.
you may have a poor or failing wireless card in your laptop and more than likely it is part of your motherboard and would be very costly to replace. Assuming your wireless router is good, get a wifi card for your laptop. Quick way to check your router is to have a friend bring over their laptop and check it when it is acting up.
HP offers an extended warranty for wireless problems, as well as power, startup and display problems. The motherboard problems are in the BGA (Ball Grid Array ). This is a video problem in the motherboard and the only fix is to remove the motherboard and send it out for repair. The average is about $100.00 with a 30 day warranty. Again, HP offers an extended 1 year warranty from date of purchase. If you have a logged complaint with HP within this period, email HP customer care and get on the good side of their tech, support. All the petitions in the world, wont do NODDA. Its worth a try.
if all else fails, Florida MotherBoards will go thru the BGA and other problems on the board. Ask for Edwin and Tell him John in Delray Beach asked you to call him. 305 804 8084.
Hope this helps you guys..
PS. What do you think, HP is going to refund your money for 3 million or more units ?
Email customer care and log a repair issue.