Question about Microsoft Xbox 360 Console

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Console moved while game was playing hence ring on disc and disc freezing any solution instead of throwing away

There is a ring around my xbox 360 disc from the console it works on one mode and i can start a game but a minute in it freezes

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  • sawman6 Oct 01, 2008

    replacement is the solution.send damaged game to easports with proof of purchase and a check for 20.00 dollars.much better than paying another 60.00 for a new one.lesson learned for all is never move the xbox 360 while game is activated.ps easports address is on back page of playbook.thanks for all the help!!! sawman6

  • blaze247 May 11, 2010

    gamestation can repair scratched disks but this will not cure the problem as i have taken a disk with this prob the scratches dull down a bit but the game still wont load best to try and get it replaced

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Ive had this happen to me a couple times, no where can clean it but you might be able to get a replacement

Posted on Sep 30, 2008

  • nquinkert Sep 30, 2008

    please rate, thank you

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You have obviously damaged the disk. I think Gamestation or Game does a thing in store that can repair damaged disks but I think thats only scratched disks. It would be worth a try taking it in and trying to get it repaired.

Posted on Sep 30, 2008

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1 Answer

Xbox 360 Console: my xbox 360 game has a ring around...


Your disc was most likely laserburned. The xbox will do this if you run a disc for a long stretch, this problem may occur... To continue playing the game, you will need to obtain a good disc and install the game to your hardrive. You will then be able to play the game on your laserburned disc.

May 17, 2010 | Microsoft Xbox 360 Console

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Check to see if there are any scratches or laser burn marks on the discs....


c on your Xbox 360 console, you may receive an error message. This article presents step-by-step guidance to help you determine whether your disc is playable.
SYMPTOMS When you try to play a disc, you may receive the following error message: Can’t read this DVD.
CAUSE The DVD or game disc may be dirty or damaged. Because the console cannot read the disc well, it may even mistake a game disc for a DVD and report this error. If this problem occurs with multiple discs, even clean and undamaged discs, there may be a problem with your Xbox 360 console.
Note If you receive a different error message, such as one of the following messages, the problem is a different problem:
Error message 1 Can't play DVD. Wrong region code. Error message 2 Can’t play DVD. Family settings restrict playback of this DVD. If you receive one of these error messages, see the corresponding Knowledge Base article: 907620 While attempting to play a standard DVD movie using your Xbox 360 console, you receive the error message: "Can't play DVD. Wrong region code" 908645 While attempting to play a DVD movie using your Xbox 360 console, you receive the error message: "Can’t play DVD. Family settings restrict playback of this DVD"
THINGS TO TRY Here are some things that you can do to try to fix the problem or to determine what caused it.
Determine whether the disc is dirty or damaged Discs that are smudged, scratched, or otherwise damaged cannot be read by the Xbox 360 console. You will want to examine the disc to see whether it has smudges, scratches, or other damage. To do this, follow these steps: 1. Examine the disc for dirt or damage: a. Pick up the disc by its edges. Do not touch the top or bottom surface. b. Examine the shiny side of the disc to make sure that the disc is clean and has no damage.
NoteScratches that follow the curve of the disc are very damaging and prevent a disc from being read. If your disc has even one of these kinds of scratches, the disc is damaged, and you will no longer be able to play it. If this is the case, see step 4. 2. If the disc is dirty, clean the disc by hand: • Use a soft, clean, dry, chemical-free cloth to clean the disc. • Lightly wipe from the center of the disc outward. 3. After you clean the disc, try to load it in the Xbox 360 console. If the disc still will not load or you receive the same error message, the disc is damaged, and you will no longer be able to play it. If this is the case, see step 4. 4. If the disc is damaged, do one of the following: • Because DVD discs are not game discs and the disc was damaged because of misuse of some type, such as not storing the disc in its case, the only thing that you can do is buy a new one. • If you feel that the disc was damaged by the Xbox 360 console in some way, please contact Xbox Customer Support. To do this, please visit the following Microsoft Web site: http://www.xbox.com/support/contact

on Apr 03, 2010 | Video Game Consoles & Games

1 Answer

My xbox keeps scratching all discs and wont play them.also tray is loose .when disc is in the screen says reading then makes a noise then says open tray


Check to see if there are any scratches or laser burn marks on the discs. Scratches or marks on discs will render game discs unplayable or will freeze the game and will often show a message stating “Disc Read Error” or something to that effect. Best remedy for starters, is to clean the discs and make sure there are no scratches or marks left on the play-side of the discs. A common problem that Xbox owners are reporting is if the console is moved during play, a whirring noise is heard and then when the disc is removed, very visible laser burn rings are found on the disc.
Laser burn, looks like complete or partial circular scratches around your disc, also known as “the ring of death”. This occurs to discs when the games console has been moved whilst playing, from an upright to a horizontal position or vice versa or simply knocked against or the wires may have been just tripped upon. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but professional disc repair services is normally required to restore disc laser burn damage back to "As Good As New Condition".

For further help on Xbox & Xbox 360 disc repairs, visit:

www.discREPAIR.ie

Check the “More Info” & “FAQ” Sections for further details on disc repairs and related matters.


If this laser burn scenario is consistently happening to your game discs especially if the console has not been moved or bumped against while the discs is in play, the games console itself may require repair.
You should contact Microsoft for assessment and guidelines.

Hope this Helps!!

Apr 02, 2010 | Microsoft Xbox 360 Console

1 Answer

When playing games the xbox screen freezes.


Check to see if there are any scratches or laser burn marks on the discs. Scratches or marks on discs will render game discs unplayable or will freeze the game and will often show a message stating “Disc Read Error” or something to that effect. Best remedy for starters, is to clean the discs and make sure there are no scratches or marks left on the play-side of the discs. A common problem that Xbox owners are reporting is if the console is moved during play, a whirring noise is heard and then when the disc is removed, very visible laser burn rings are found on the disc.
Laser burn, looks like complete or partial circular scratches around your disc, also known as “the ring of death”. This occurs to discs when the games console has been moved whilst playing, from an upright to a horizontal position or vice versa or simply knocked against or the wires may have been just tripped upon. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but professional disc repair services is normally required to restore disc laser burn damage back to "As Good As New Condition".

For further help on Xbox & Xbox 360 disc repairs, visit:

www.discREPAIR.ie

Check the “More Info” & “FAQ” Sections for further details on disc repairs and related matters.


If this laser burn scenario is consistently happening to your game discs especially if the console has not been moved or bumped against while the discs is in play, the games console itself may require repair.
You should contact Microsoft for assessment and guidelines.

Hope this Helps!!

Mar 07, 2010 | Microsoft Xbox 360 Console

2 Answers

Saints row 2 keeps freezing just after the disclaimer bit on loadup y'know where it says loading etc and it freezes on 5% and then i have to shut the xbox off please help its the one game my xbox wont run...


The driver on your xbox could be corrupted or the disc's are too scratched, Try getting the discs buffed out. Sorry to hear.
Hope this helps ^^. Please dont forget to rate, Thanks

Mar 03, 2010 | THQ Saints Row 2 for Xbox 360

2 Answers

Halo ring on disk.


Check to see if there are any scratches or laser burn marks on the discs. Scratches or marks on discs will render game discs unplayable or will freeze the game and will often show a message stating “Disc Read Error” or something to that effect. Best remedy for starters, is to clean the discs and make sure there are no scratches or marks left on the play-side of the discs. A common problem that Xbox owners are reporting is if the console is moved during play, a whirring noise is heard and then when the disc is removed, very visible laser burn rings are found on the disc.


Laser burn, looks like complete or partial circular scratches around your disc, also known as “the ring of death”. This occurs to discs when the games console has been moved whilst playing, from an upright to a horizontal position or vice versa or simply knocked against or the wires may have been just tripped upon. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but professional disc repair services is usually required to repair any scratches or laser burn on discs.

For further help on Xbox & Xbox 360 disc repairs, visit:

www.discREPAIR.ie

Check the “More Info” & “FAQ” Sections for further details on disc repairs and related matters or to get scratched discs repaired back to "As Good As New Condition".

If this laser burn scenario is consistently happening to your game discs especially if the console has not been moved or bumped against while the discs is in play, the games console itself may require repair.
You should contact Microsoft for assessment and guidelines.

Hope this Helps!!

Dec 29, 2009 | Microsoft Xbox 360 Console

2 Answers

How to repair nba 2k9 for xbox 360


When I have problems with scratched DVD's or games, I use the scratch remover cream that goes on your disc, Leave it on for a few minutes to dry, then wipe it off with a very smooth cloth... Its about $7 or $8 I think.... Good Luck, Like I said this usually works fine for fixing scratched discs

Oct 18, 2009 | 2K Games NBA 2K9 for Xbox 360

1 Answer

Troubles w/ xbox 360


Try standing it up, can scratch disc if xbox moved while disc is running in it.

Jun 10, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 problem with scratching disks


If your xbox is making that ring around your disc chances are you are playing your xbox standing up, if you lay the xbox down on its side this may fix the problem atleast it did for me. And as for the the midnight club freezing all the time it is still doing this on my xbox, copy the game to hard drive, and it should deffinitly limit the game from freezing, it worked for me.

Shifty Tazz

Jun 10, 2009 | Microsoft Xbox 360 Console

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