Question about Microsoft Xbox 360 Console

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Console moved while game was playing hence ring on disc and disc freezing any solution instead of throwing away

There is a ring around my xbox 360 disc from the console it works on one mode and i can start a game but a minute in it freezes

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  • sawman6 Oct 01, 2008

    replacement is the solution.send damaged game to easports with proof of purchase and a check for 20.00 dollars.much better than paying another 60.00 for a new one.lesson learned for all is never move the xbox 360 while game is activated.ps easports address is on back page of playbook.thanks for all the help!!! sawman6

  • blaze247 May 11, 2010

    gamestation can repair scratched disks but this will not cure the problem as i have taken a disk with this prob the scratches dull down a bit but the game still wont load best to try and get it replaced

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  • 31 Answers

Ive had this happen to me a couple times, no where can clean it but you might be able to get a replacement

Posted on Sep 30, 2008

  • nquinkert Sep 30, 2008

    please rate, thank you

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  • 71 Answers

You have obviously damaged the disk. I think Gamestation or Game does a thing in store that can repair damaged disks but I think thats only scratched disks. It would be worth a try taking it in and trying to get it repaired.

Posted on Sep 30, 2008

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1 Answer

Xbox 360 Console: my xbox 360 game has a ring around...


Your disc was most likely laserburned. The xbox will do this if you run a disc for a long stretch, this problem may occur... To continue playing the game, you will need to obtain a good disc and install the game to your hardrive. You will then be able to play the game on your laserburned disc.

May 17, 2010 | Microsoft Xbox 360 Console

1 Answer

My xbox keeps scratching all discs and wont play them.also tray is loose .when disc is in the screen says reading then makes a noise then says open tray


Check to see if there are any scratches or laser burn marks on the discs. Scratches or marks on discs will render game discs unplayable or will freeze the game and will often show a message stating “Disc Read Error” or something to that effect. Best remedy for starters, is to clean the discs and make sure there are no scratches or marks left on the play-side of the discs. A common problem that Xbox owners are reporting is if the console is moved during play, a whirring noise is heard and then when the disc is removed, very visible laser burn rings are found on the disc.
Laser burn, looks like complete or partial circular scratches around your disc, also known as “the ring of death”. This occurs to discs when the games console has been moved whilst playing, from an upright to a horizontal position or vice versa or simply knocked against or the wires may have been just tripped upon. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but professional disc repair services is normally required to restore disc laser burn damage back to "As Good As New Condition".

For further help on Xbox & Xbox 360 disc repairs, visit:

www.discREPAIR.ie

Check the “More Info” & “FAQ” Sections for further details on disc repairs and related matters.


If this laser burn scenario is consistently happening to your game discs especially if the console has not been moved or bumped against while the discs is in play, the games console itself may require repair.
You should contact Microsoft for assessment and guidelines.

Hope this Helps!!

Apr 02, 2010 | Microsoft Xbox 360 Console

1 Answer

When playing games the xbox screen freezes.


Check to see if there are any scratches or laser burn marks on the discs. Scratches or marks on discs will render game discs unplayable or will freeze the game and will often show a message stating “Disc Read Error” or something to that effect. Best remedy for starters, is to clean the discs and make sure there are no scratches or marks left on the play-side of the discs. A common problem that Xbox owners are reporting is if the console is moved during play, a whirring noise is heard and then when the disc is removed, very visible laser burn rings are found on the disc.
Laser burn, looks like complete or partial circular scratches around your disc, also known as “the ring of death”. This occurs to discs when the games console has been moved whilst playing, from an upright to a horizontal position or vice versa or simply knocked against or the wires may have been just tripped upon. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but professional disc repair services is normally required to restore disc laser burn damage back to "As Good As New Condition".

For further help on Xbox & Xbox 360 disc repairs, visit:

www.discREPAIR.ie

Check the “More Info” & “FAQ” Sections for further details on disc repairs and related matters.


If this laser burn scenario is consistently happening to your game discs especially if the console has not been moved or bumped against while the discs is in play, the games console itself may require repair.
You should contact Microsoft for assessment and guidelines.

Hope this Helps!!

Mar 07, 2010 | Microsoft Xbox 360 Console

3 Answers

We've lost 2 game discs in the xbox 360 in the last 4 months, the disk would get scratched until it freezes. First time the xbox was destroyed, second time xbox still ok but game disc has deep circular...


Check to see if there are any scratches or laser burn marks on the discs. Scratches or marks on discs will render game discs unplayable or will freeze the game and will often show a message stating “Disc Read Error” or something to that effect. Best remedy for starters, is to clean the discs and make sure there are no scratches or marks left on the play-side of the discs. A common problem that Xbox owners are reporting is if the console is moved during play, a whirring noise is heard and then when the disc is removed, very visible laser burn rings are found on the disc.
Laser burn, looks like complete or partial circular scratches around your disc, also known as “the ring of death”. This occurs to discs when the games console has been moved whilst playing, from an upright to a horizontal position or vice versa or simply knocked against or the wires may have been just tripped upon. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but a professional disc repair service is normally required to fix laser burn scratches or damage to XBOX discs.

For further help on Xbox & Xbox 360 disc repairs or to get XBOX discs repaired back to "As Good As New Condition", visit:

www.discREPAIR.ie

Check the “More Info” & “FAQ” Sections for further details on disc repairs and related matters, or send your discs for repair.

If this laser burn scenario is consistently happening to your game discs especially if the console has not been moved or bumped against while the discs is in play, the games console itself may require repair. You should contact Microsoft for assessment and guidelines.
Hope this Helps!!

Feb 09, 2010 | Microsoft Xbox 360 Console

2 Answers

Halo ring on disk.


Check to see if there are any scratches or laser burn marks on the discs. Scratches or marks on discs will render game discs unplayable or will freeze the game and will often show a message stating “Disc Read Error” or something to that effect. Best remedy for starters, is to clean the discs and make sure there are no scratches or marks left on the play-side of the discs. A common problem that Xbox owners are reporting is if the console is moved during play, a whirring noise is heard and then when the disc is removed, very visible laser burn rings are found on the disc.


Laser burn, looks like complete or partial circular scratches around your disc, also known as “the ring of death”. This occurs to discs when the games console has been moved whilst playing, from an upright to a horizontal position or vice versa or simply knocked against or the wires may have been just tripped upon. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but professional disc repair services is usually required to repair any scratches or laser burn on discs.

For further help on Xbox & Xbox 360 disc repairs, visit:

www.discREPAIR.ie

Check the “More Info” & “FAQ” Sections for further details on disc repairs and related matters or to get scratched discs repaired back to "As Good As New Condition".

If this laser burn scenario is consistently happening to your game discs especially if the console has not been moved or bumped against while the discs is in play, the games console itself may require repair.
You should contact Microsoft for assessment and guidelines.

Hope this Helps!!

Dec 29, 2009 | Microsoft Xbox 360 Console

1 Answer

Troubles w/ xbox 360


Try standing it up, can scratch disc if xbox moved while disc is running in it.

Jun 10, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 problem with scratching disks


If your xbox is making that ring around your disc chances are you are playing your xbox standing up, if you lay the xbox down on its side this may fix the problem atleast it did for me. And as for the the midnight club freezing all the time it is still doing this on my xbox, copy the game to hard drive, and it should deffinitly limit the game from freezing, it worked for me.

Shifty Tazz

Jun 10, 2009 | Microsoft Xbox 360 Console

1 Answer

Game wont play even after cleaned


Hi, This has happened to my before.  I believe you are talking about when you move the XBOX while the disk is spinning and a spiral ring is scratched into the disc.  The only thing you can do to fix this is to buy another copy of the disc, or if you have the latest updates on the console (which is only possible if you use XBOX LIVE), you can rent a copy of the game and install it on the Hard Drive.  If you do install the game, don't throw away your old game, because you will still need to put it in the disc drive.  Hope this helps! :)

Apr 19, 2009 | Microsoft Xbox 360 Console

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