Question about Dell Dimension 2400 PC Desktop
Our computer has this blue screen that says the windows has shut down to to some installation program. We tried rebooting it but it still don't work?
The blue screen you are referring to usual appears when there is a software/hardware conflict.
If you have recently added any hardware to your computer , try removing it and rebooting the computer..if it was software you have recently installed , try booting the computer in "Safe Mode" ( tap the F8 key when the computer is first booting) and uninstall the program.......
If that does not work , we would need to do some more troubleshooting. First we would need the exact error code from the blue screen. That will help us narrow down exactly where the issue is coming from. In the picture below notice the red box's , the code in those box's is the code we need from yours.
Posted on Sep 30, 2008
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