Question about KitchenAid KSRG25FK Side by Side Refrigerator

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No Cooling The unit is on, lights and fans all work. Unit won't cool at all. I have powered it off and back on about 30 minutes later, still no cool air and I then unplugged over night, plugged back in with same results. I have adjusted temp control too. Nothing cools down either side of this refrigerator-freezer.

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Hi there,

sounds like you may have a compressor problem. most compressors have a longer warranty on them, so i would recommend that you contact an authorized service center and have them come and take a look at it.


Posted on Sep 30, 2008

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The fridge/freezer does not cool


My name is Peter. I am a retired field service refrigeration technician.

You really have not provided any information such as your model number, which is located in your fresh food section on the side wall.
Is anything running?
Have you unplugged the unit for ten minutes and tried to reboot the control board?

You are going to have to remove the back freezer wall to see what the problem is.

1.) Bad Defrost Heater - You unit goes through a defrost cycle every 8-10 hours for about 20-30 minutes. This is where your unit shuts down with the exception of your light. Here all of your cooling coils will ice up and air flow will be blocked.

2.) Bad Cooling Fan - Have removed the back freezer cover, hold the door switch in - is the fan running?

3.) Restriction or Refrigerant Leak - Is there a block of ice in the upper right hand corner of the cooling (Evaporator) coil? If so you have a refrigerant leak or a obstruction. This repair is about $500.00 - $650.00.

4.) You may be locked into the Defrost Mode - I can not tell you where your defrost timer is based on the information provided.

5.) Bad Overload Relay - Is there a clicking noise at the compressor? This is a easy do it yourself repair.

Mar 05, 2015 | Refrigerators

1 Answer

Top freezer not cold fan isn't always on either

Hello Fred;

My name is Peter. I am a retired field service refrigeration technician.

I have a top freezer because they are the most reliable and least expensive to repair.

It sounds like one of several problems:

Unplug your unit. Remove the back panel of your freezer. You may

1.) Frozen drain - Your unit will go through a defrost cycle every 8-10 hours. When this occurs, your unit will shut down for 20-30 minutes and your defrost heater will turn on. Everything will shut down except for your lights. Then your unit turns back on.

There is a drain hole behind your freezer back wall. This is easily unplugged with warm water. If the drain hole is plugged up with ice your cooling coil will become blocked up. This may also prevent your cooling coil fan from running.

2.) Cooling fan is starting to go - If your cooling coils are not plugged up and ice is not restricting your cooling coil fan, then perhaps your fan is starting to go. This is a easy replacement. Lets check - You need a multi-meter to do this. You can purchase one for about $25.00 at Lowes or Home Depot. This is a good thing to have. It will save you a lot of money with repair on all of your appliances.
Set the multi-meter to the lowest Ohms (Omega Symbol) With your unit unplugged, You have three wires to the motor. Disconnect them all. The small one is a ground wired, the other 2 are power wires. Put one meter lead on the one motor contactor and the other lead on the other contactor. You should get a reading of "0" Ohms if the motor is good. Anything else the motor the motor is bad.

There is a temperature sensor on the upper right hand side of your cooling coil. If the back of this round 3/8" diameter sensor has exploded, them you need a new sensor.

Give me a model number on your fresh food section side wall near the top and I can be more specific. Call be @ 443-306-1362 and we can take it from there.

Glen Burnie, Maryland, USA

Jan 31, 2015 | Refrigerators

1 Answer

My refrigerator has a red light on indicating. Cooling off has been on for 8 hrs

could mean the compressor and or evap fans have stopped running..... try unplugging for 20 - 30 seconds, plug back up and see if unit restarts..... if its still dead ... and your sure u have power to unit, I would go to the main control board and start checking power................. good luck and I hope this helped.......... ken

Sep 30, 2014 | Refrigerators

1 Answer

LG Express Cool Turbo GR T542G Stopped cooling

it should run when the comp is on and the unit is calling for cooling, you most likely need a new fan for your unit.

Aug 10, 2013 | Refrigerators

1 Answer

Won't start

Make & model number would help. What do you mean NOT WORKING...not cooling, not operating, no cavity light...etc. Could be many issues, if there is cavity light then there is power to unit. Other items...compressor start device, cold control, defrost timer, rodent issues. Fan issues.

Mar 29, 2012 | Refrigerators

1 Answer

36" SxS not cooling

unplug it for five minutes... if it dosent come back on the pc board must be replace....

Apr 09, 2010 | GE Monogram® ZISS420DMSS Side by Side...

2 Answers

The center divider (between the doors) gets so hot you can't touch it. Other than that- it works and cools just fine.

ok that is entirely normal
that is your moulion heater, it is ment for two things
a. it keeps your seals soft and plyable
and b. it controls hot air entry to the unit when you open the door
it offsets the heat barrier with the door open,
that is what stops humidity from building up oin the machine

Oct 16, 2009 | Samsung RS2630WW Side by Side Refrigerator

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Check to see if the evaporator fan is blowing. Sometimes removing the back panel to expose the fan and hand turning it can make it come back on. If this doesn't work then the fan is bad. Also make sure that there is good circulation to the fridge side. Food can sometimes block air flow.

Jul 01, 2009 | Maytag MSD2651 HE Side by Side...

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Magic Chef 8 bottle wine cooler model MCWC8DSCT. When turned on light flashes and fan starts to move but doesn't. Sounds like a relay keeps switching off and on. Do you know what the problem is? And which...

I have the same problem as stated with the light flashing and fan tries to rotate. I found by disconnecting the power wires to the cooling unit, the fan rotates. light works and no clicking sound.
I suspect the cooling assembly is defective causing the unit to not work properly.
Does any one have a part number for this part and where I might purchase the cooling unit. does not have thhe cooling unit.

Jul 18, 2008 | Refrigerators

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