Question about Kenmore 72802 Gas Dryer

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Kenmore Elite Dyer Model # 11071082000

Our kenmore dryer is not giving off heat using the SELECT BUTTON such as the Cotton/Towels button or the NORMAL button. But if we sellect the TOUCH UP button and press START in a few seconds you will hear a clicking sound and the ignitor will glow and soon the gas valve opens starts giving off fire or heat but will only last less than a minute and the fire is gone. By the way, I opened the access door that's why I was able to see the ignitor glows and gave heat for few seconds. I tried to check if there is a scorch on the ignitor but can't see it unless it's taken off. I tried to start it again for a few times but the same result. Please help... Thanks!

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  • 3 more comments 
  • bayanko Oct 01, 2008

    Can you give me a diagram or images on how to replace the two little coils on the gas valve. Thanks again.

  • bayanko Oct 01, 2008

    I already replaced the 2 coils but still the heat will only last for a few minutes. Any suggestions which parts should I try to replace this time. Please help. Thanks

  • bayanko Oct 03, 2008

    Yes,I did clean the venting and even changed the aluminum vent with a new one but still the gas valve shut off in a few minutes (< 2 minutes). And when it shuts off I will restart it again but to no avail because this time it will not fire up anymore. Thanks again.

  • bayanko Oct 03, 2008

    I checked the back drum seal and it's okay but still flame cuts off. Thanks

  • bayanko Oct 07, 2008

    After I replaced the the thermistor and the high element thermostat the dyer works now. We made about 6 loads already and its seems working fine now though I'm still observing it. Thanks for all the suggestions and adviced I do appreciate all the help that was given to me.

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  • 943 Answers

Hi. thanks for the question. the problem you have is with the coils ,on the gas valve. 2 little coils . replace them. thanks the appliance doc

Posted on Oct 01, 2008

  • 2 more comments 
  • john gagnon
    john gagnon Oct 01, 2008

    no. sorry .but i can tell you how. You said you saw from the access door ,ok the 2 coils are right there. small black round coils one with2 wires the other with 3 wires , held in place by a metal bracket held down with 2 star screws . remove the bracket remove the coils .replace them thanks the appliance doc

  • john gagnon
    john gagnon Oct 02, 2008

    Hi did you clean the venting to the outside thanks

  • john gagnon
    john gagnon Oct 03, 2008

    Hi .did you check the back drum seal. it has to seal ok there . try the dryer without the venting on and see if the flame still cuts out.

  • john gagnon
    john gagnon Oct 04, 2008

    one more suggestion the air dudt where the lint filter goes into . remove and clean thanks

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