Lexmark 3 in 1 printer 5600-6600 series with no support for cartridges 36XL and 37 XL

It could be the print setting on the application where you're printing from. Before you send your print job and hit "Print" button on your computer, check in the Printing Preferences and make sure it is not set to print "Using black ink only.".

Just make sure you are using a genuine Lexmark cartridge and not some remanufactured, refilled or clone cartridges. Please follow the steps below to identify and fix cartridge issues:

1. Make sure the printer is on.
2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-In-One is busy. Note: If the carrier does not automatically move to the center, turn off the printer or unplug the printer from the power source and then carefully slide the carrier to the center.
3. Remove both cartridges from the carrier.
4. Close the printer cover.
5. Re-brick your printer by pulling out the power supply - black box behind the printer where the power cord is plugged in to, and re-plug after 30 seconds.
6. When the printer turns on, reinsert one cartridge first. Close the printer cover and check for any errors.
7. If no error appears, reinsert the other cartridge. Close the printer cover.
8. Replace whichever cartridge is causing the error to appear with a new genuine Lexmark cartridge. Try to print a document again to verify that the problem is fixed.

You may also contact Lexmark Technical Support Center for additional assistance.

Hello, if you change the date on your computer to 3 months previous (say), then reboot, you can probably overcome this temporarily. Obviously, for normal operation it's best to restore the date to current, and only set the date back when you want to print something.Regards,nicam49

Lexmark does not recommend the use of refilled, re-manufactured or clone cartridges. You might not get the print quality you expect from ink that is specially formulated by Lexmark. Also, when you use off-brand inks and cartridges, there is no way for Lexmark to be sure that materials and engineering choices used by a third party will not result in poor print quality or damage to your printer.
I highly recommend that you return your third-party cartridge if you still can get a refund and purchase genuine Lexmark cartridges instead.
Here's a tip to save on ink: A 100 "standard yield" cartridge for your model has a low sales price, but contains less ink. Your best value is a 100XL "high yield" cartridge. These have a higher sticker price, but contain almost 3 times as much ink as their standard yield cousins.

For the most optimal output experience with your model, I recommends that you update your printer firmware. The firmware helps ensure that you receive the highest yields of ink available from the cartridges, which offers the greatest value and means fewer necessary cartridge replacements. Please visit the Lexmark website to download and install the Lexmark S300 Series Firmware Update. If more than one download is listed for your model, choose the first download in the list. If it is the wrong firmware level, an error message will tell you which firmware level is correct.

Leading cause of paper jams is debris/foreign objects that accidentally fell into the paper feed area. Please follow steps below to fix the problem:

1. Remove the sheets of paper from the feeder.

2. Grab a flashlight and look inside the feeder for any debris or foreign objects.

3. If you're willing and physically able, you may also turn the printer over. Any debris should just freely roll out from the feeder.

4. If feeder is clear, place the printer back on the table, open the printer cover and remove the cartridges.

5. Check the cartridge area for any obstructions/debris in the cartridge carrier's path or the paper path.

6. If cartridge area is clear, close the cover.

7. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.

8. When the printer turns on, reinsert the cartridges and load some paper. Try to print a document again to verify that the problem is fixed.

If problem continues, please contact Lexmark Technical Support Center for additional assistance.

It could be that your cartridges need some cleaning. On your computer, launch the Lexmark Solution Center. Click Start menu > Programs or All Programs >Lexmark 2500 Series > Lexmark Solution Center. From the Maintenance tab, select Clean to fix horizontal streaks. Your printer will then print a page forcing ink through the cartridge nozzles and clean them. Try to print again.

Here's how to change your cartridges: 1 Make sure the printer is on. 2 Lift the scanner unit. The print cartridge carrier moves and stops at the loading position, unless the printer is busy.

3 Press down on the cartridge carrier latch to raise the cartridge carrier lid.

4 Remove the used print cartridge. Note: If you are removing both cartridges, repeat step 3 and step 4 for the second cartridge.

Sometimes the ink cartridge carrier won't automatically move to its loading position even when the printer is on and the cover is open. Follow the steps below:

1. Unplug the printer from the power source.

2. With the cover open, hold the solid white strip that connects from the carrier assembly to the ink cartridge carrier and gently slide the cartridge carrier to the center of the printer.

3. Remove the used cartridges.

4. Load the new cartridges. Close the cover.

5. Plug the printer back to the power source.

You may also refer to this link: How to Set Up the Lexmark X3600 or X4600 Series All-In-One

If this is a refilled cartridge, most likely the electronics have been turned off on the cartridge. I own a cartridge refilling store and I don't refill the Lexmark 36 or 37 because the printers turn off the electronics on these cartridges when they get empty so they can't be refilled. If this is an original Lexmark cartridge, I think that Lexmark is making their printers so extremely sensitive to refills that they even kick out some original manufacturer cartridges. I have had a couple customers that this has happened to and it seems to happen more frequently with prebate cartridges. I recommend exchanging your cartridge for a new one (Lexmark brand).

For that printer: there are 4 color and 4 black cartridges BESIDES the #31 photo cartridge. Lexmark has made it so you MUST either, throw away or send to them, the 36 and 37, the 36XL and 37XL. The printer will never again recognize them after they are removed from the printer...
However, the 36XLA and 37XLA AND the 36A and 37A as well as the 31 Photo may be removed from the printer, refilled, and reinstalled.

I have seen some forums that say you can but a piece of BLACK tape, across the bottom row of contacts on the non-refillable cartridges....I believe there are 4 to 7 contacts across the bottom row only.....and the printer will still give you a message that it needs ink.....but it WILL print. I have not tested this theory yet though. I have just gotten the first message saying my black ink is very low.

Hope this helps and I think Lexmark Corporation Sucks for tricking people like this. (This printer comes with the NON refillable cartridges as default, but I did NOT see in the documentation that it couldn't be refilled. Nasty people........:(

Good Luck~~! [email protected]

is u r catrige original one or fake