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Vienna Digital--no water and ventilate on always

I have tried to ventilate as some of the posts mentioned to get rid of the ventilate indicator, but no water is coming out. I hear what sounds like a pump working when I turn the steam wand on but nothing comes out of the wand or the coffee drip.

I recently replaced the o-rings at the steam wand due to a leak and it worked before this. It did sit for a while and is now plugged somewhere? Where do I start?

There is a bit of water dripping from the wand--its not plugged.

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Posted on Jan 02, 2017

  • 8 Answers

SOURCE: significant leak into drip tray when brewing and using steam/hot water

If the blockage was in your boiler there wouldn't be water in your drip tray. However, it wouldn't hurt to descale after this many years. Vinegar is NOT a good idea as the scale will only flake off and may block other components including the solenoid. A good descaler will disolve the scale so it easily flushes and stores that sell coffee machines usually sell the descalers as well.

There are several regular checks you should do on your machine.
1. Remove and clean the brewing unit at least monthly paying extra attention to the filter that plunges onto the ground coffee and that the coffee passes through before passing into the dispenser. Dried coffee oils will block this filter if left unwashed and water will back flow into the drip tray and dregs drawer.
2. Check that there isn't any ground coffee in the cavity behind the brewing unit (below the nipple) and that the hole at the base of this cavity is clear.
3. Replace the brewing unit. While the door is still open you will be able to operate the machine if you trigger the lever that the door normally triggers. On your model there is a trigger at the top of the door frame. Run water/steam and check to see if there is water dripping from around the top joint of the steam arm when you do this. If no steam at all comes through the steam pipe, but it comes out around the pipe, then you should get it checked by a technician as the tap assembly may be fractured and need replacing.

Posted on Dec 09, 2007

  • 2039 Answers

SOURCE: Water leakage- V'spresso machine

the pool of water its probably the boiler that leak you can order a seal kit from saeco but itell you the bolt that hold the boiler you have to remove them to change the seal most of time they brake and you got to drill them out big job new seal kit for brew group cheers p.s descaling with vinegar no good descaling solution is the best solution melts calcium vinegar remove in flake and can block maybe thats why our valve leaking cheers

Posted on Jan 29, 2008

  • 1 Answer

SOURCE: water leaking from steam wand when brewing shots

Try this from another post. It should help.

The steam wand began to seriously leak but a call to Starbucks Customer Service line and I was talked through how to adjust it so that the leaking stopped. It requires taking off the top/back panel of the machine (6 philips screws) then using a small allen key (1.5 mm I believe) to loosen and adjust a plastic oblong donut-shaped thing (a "cam" actually) on the shaft of the steam knob... no more drips.
The key to prevent dripping is to open the steam knob without putting pressure on it when it gets to the full-open stop position. Cranking it too hard when it comes to a stop in the full-open position will slowly move the cam out of position. Then the shaft doesn't fully seat inside the machine anymore and won't fully shut off the water to the steam wand. Then, no matter how hard you crank the knob in the shut-off position it will still drip. The purpose of the cam is to stop the knob from complete unscrewing and it also turns the pump on and off for the steam wand. The cam adjustment is very small but completely solves the dripping problem. Seeing inside the machine made me realize how easy it would be to repair problems as long as I can get the parts from Starbucks or perhaps Saeco.

Posted on Dec 29, 2008

  • 1 Answer

SOURCE: Water steams away and nothing drips into the caraffe

I had this problem too and finally found a fix for it.

I don't know if the cause of this issue is the same for everyone experiencing the problem, but the issue for me was hard water. The fix is to run vinegar mixed with water through the machine quite a few times, until it starts to run normally.

If you do have hard water issues, it's recommended that you run vinegar or citric acid through the machine about once a month, to keep deposits from building up.

Posted on Jan 27, 2009

EsWorld
  • 1618 Answers

SOURCE: Hot water come out from steam wand when pumping Saeco Classico

Gasket on steam valve is worn. Replace gasket and or steam valve.

Posted on Mar 09, 2009

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1 Answer

CAN NOT MAKE A COFFEE DO NOT UNDERSRTAND THE MESSAGE I GET.


Just try to pour some hot water out from the steam wand after some seconds the veltilate massage will go out.
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Apr 26, 2009 | Saeco Vienna De Luxe Espresso Machine

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Hi,

Make sure the steam pipe is clean, try to take off the steam pipe and open the steam knob to see if any water is comming out.

How old is the machine?
How often do you descale the machine?
Can you hear the pump start when you open the steam knob?

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Saeco Vienna Digital De Luxe Espresso Machine


sounds like there maybe a vapor lock problem... where there is a problem with the hosing... or vaccuum-like mechanics inside of the machine... Perhaps even there is "gunk" or milk stuck in the steam wand. you have a few options... get a milk pitcher that reaches almost to the top of the steam wand and fill it with ice and water. Allow it to soak for a period of time until, say, there is a decent amount of condensation that has gathered on the outside of the cup. then clean the inside with something that can reach and is non-abbrasive... *a straw may work* clean it out manually... then soak again. try opening the steam wand again and let it steam in the water... if it's not working... preform a cleaning cycle... and include a 'smigin' 1tsp. or 1 tbsp. of vinegar in the water resevior. and let it run all the water through the steam wand... if possible. if it is still posing a problem definantly contact warranty services... or seek a saeco tech in your neck of the woods!
hope this helped!
:)

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Sounds like you all have the same problem. Your flow meter has been obstructed with a small chip of coffee bean that got into your water tank receptacle when your tank was off. You need to remove the top or back depending on your machine and remove the flow meter. It twist apart. The intake is a small opening and that is creates the jet of water that spins the flow meter. If it gets obstructed the meter doesn't spin and you will get the ventilate message.

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I had this problem on my Saeco Vienna Digital a while back. I read somewhere just to keep on ventilating, even if it took 20 hoppers of water. Sure enough after about 16 cycles, I heard a change in the noise and looked to see the ventilate sign was gone.

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