Question about HP PSC 2355 All-In-One InkJet Printer

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HP PSC 2355xi printer error code

After the printer is on for a few minutes it comes up with an error code of 0xb9000013 and also says 165:hw_interrupt_hwv2.c

If I hit reset, it will print and work for a while then go right back to this error screen.

Printer worked fine for 2 years. Still on the same computer.

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  • rdadiomoff Sep 30, 2008

    Thanks. I was on line with HP and they had me do a variety of resets. As soon as I hung up, it came back. Looks like it'll be easier to replace the printer.

  • rdadiomoff Sep 30, 2008

    thanks for your time and effort.

  • Anonymous May 14, 2009

    it craps out when scanning and printing...



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Temporarily, you may be able to make the unit work again but the error will re-appear some other time. this will be up to HP if they can or will repair this kind of error.

1) unplug the power supply
2) hold the # and 6 key down while plugging it back in
3) then try to reconnect to the device and do a test operation to see if it will work

hope this helps...

Posted on Sep 30, 2008

  • marlon john madrid
    marlon john madrid Sep 30, 2008

    yeah, and it will be cheaper and more reasonable than getting one repaired, well most the time.

    but like i said, if you have other questions just lemme know okay...


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  1. error: ox84111ad

Posted on Dec 28, 2009


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How do i fix sharp copy machine AR5520N with error code H5?

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Error H-4

H4-00 on Sharp means that the temperature inside the printer is too low. That is usually the fuser lamp, and sometimes the temp sensor jammed.

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Ar-5132 sharp copier

H3-XX codes involve the fusing unit temperature being too low or too high.

Try resetting the error.

Type in 1 4
Turn power off then on if it doesn't do it automatically.
If error doesn't reset then you have other trouble
I hope you ran the developer setup and reset all of the parts counters for the items you replaced. Not setting the developer reference can cause a host of problems.
Sim 25-02 adjusts developer.
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Technical Support

the h3 code means the fuser isn't heating up. You can try and clear the code by pressing in order clear then interrupt then zero key, then interrupt again. The display should go balnk. Enter 14 and hit start. Then hit CA. This should reset the code and allow the machine to try and warm up again. If the code comes back you will need parts replaced.

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You had 5 jams in the fuser the hotarea on the left side of your machine.

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H4 codes are related to the fusing unit. Specifically a low heat condition. Follow the reset procedure below. If that doesn't work further diagnosis of the fusing unit an peripherial circuits may be warranted.

Error code reset:

Perform the following key procedure
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See if unit cycles and comes back up. If not turn off and then back on the main power.
If error reappears on site technical service may be required.

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