Question about HP PSC 2355 All-In-One InkJet Printer

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HP PSC 2355xi printer error code

After the printer is on for a few minutes it comes up with an error code of 0xb9000013 and also says 165:hw_interrupt_hwv2.c

If I hit reset, it will print and work for a while then go right back to this error screen.

Printer worked fine for 2 years. Still on the same computer.

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  • rdadiomoff Sep 30, 2008

    Thanks. I was on line with HP and they had me do a variety of resets. As soon as I hung up, it came back. Looks like it'll be easier to replace the printer.

  • rdadiomoff Sep 30, 2008

    thanks for your time and effort.

  • Anonymous May 14, 2009

    it craps out when scanning and printing...

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Temporarily, you may be able to make the unit work again but the error will re-appear some other time. this will be up to HP if they can or will repair this kind of error.

1) unplug the power supply
2) hold the # and 6 key down while plugging it back in
3) then try to reconnect to the device and do a test operation to see if it will work

hope this helps...

Posted on Sep 30, 2008

  • marlon john madrid
    marlon john madrid Sep 30, 2008

    yeah, and it will be cheaper and more reasonable than getting one repaired, well most the time.



    but like i said, if you have other questions just lemme know okay...

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  1. error: ox84111ad

Posted on Dec 28, 2009

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I have a hp psc 2355xi and i have a paper jam issue after changing ink cartridges , no paper visibly jammed


hi there!

it may have damaged the feed mechanism, this usually happens when theres a paper jam and we just pull it out. try powercycling the printer (unpug power cord from the printer and from the wall outlet too) leave it for 2mins, plug it back in to the printer first then to the wall outlet. if that dont work, ive posted the link for that printer here, check out the manuals and troubleshooting steps too, they're all for free. you can also contact 800-HP invent or 800-474-6836.


http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&lc=en&dlc=en&product=422000

Apr 07, 2011 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

HP PSC 2355 is stopping in the middle of printing. Then can't even get it to turn off. message )xb984489d and 165 hw interrupt_hwv2.c Can you help?


Just fixed a HP PSC 2355 that had this problem. Turned out it was caused by dried out electrolytic capacitors on the printer circuit board. You can check it yourself by carefully removing the plastic cover around the power / USB connectors and then blowing warm air in to the opening with a hair-dryer for a couple of minutes. If everything's working now, you probably have faulty capacitors. Exchanging them is another matter entirely, don't attempt this unless you have a good working knowledge of electronics!

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How do i connect my hp psc 2355xi to my computer?


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Your printer will work for sure.. Cheers

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My HP PSC 2355 tells me there is a paper jam


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1 Answer

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Mar 19, 2009 | HP PSC 2355 All-In-One InkJet Printer

3 Answers

Printer not working


Hi blesko6-

Here's a starting link to try from HP's support site for your model:
http://h20180.www2.hp.com/apps/Lookup?h_lang=en&h_cc=us&cc=us&h_page=hpcom&lang=en&h_client=S-A-R163-1&h_pagetype=s-001&h_query=PSC+2355+All-In-One+InkJet+Printer&submit=Go+%BB

There are 4 models to choose from listed there:
HP PSC 2350 All-in-One Printer series s.gif s.gif s.gif » HP PSC 2355 All-in-One Printer
» HP PSC 2355p All-in-One Printer
» HP PSC 2355v All-in-One Printer
» HP PSC 2355xi All-in-One Printer

HP's support site drills down to your specific model first, then starts answering support questions. If you're not sure what your model is, you can usually just click on the first model in the list and start getting answers. Hope this helps.
-JW50

Nov 04, 2008 | HP PSC 2355 All-In-One InkJet Printer

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