Question about HP PSC 2355 All-In-One InkJet Printer
After the printer is on for a few minutes it comes up with an error code of 0xb9000013 and also says 165:hw_interrupt_hwv2.c
If I hit reset, it will print and work for a while then go right back to this error screen.
Printer worked fine for 2 years. Still on the same computer.
Temporarily, you may be able to make the unit work again but the error will re-appear some other time. this will be up to HP if they can or will repair this kind of error.
1) unplug the power supply
2) hold the # and 6 key down while plugging it back in
3) then try to reconnect to the device and do a test operation to see if it will work
hope this helps...
Posted on Sep 30, 2008
Posted on Dec 28, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Apr 07, 2011 | HP PSC 2355 All-In-One InkJet Printer
Mar 31, 2011 | HP PSC 2355 All-In-One InkJet Printer
Aug 20, 2009 | HP PSC 1315 All-In-One InkJet Printer
Aug 17, 2009 | Office Equipment & Supplies
Aug 10, 2009 | HP PSC 1410 All-In-One InkJet Printer
Jul 02, 2009 | HP PSC 2355 All-In-One InkJet Printer
Mar 19, 2009 | HP PSC 2355 All-In-One InkJet Printer
Nov 04, 2008 | HP PSC 2355 All-In-One InkJet Printer
Nov 18, 2007 | Office Equipment & Supplies
Apr 21, 2015 | HP PSC 2355 All-In-One InkJet Printer
1,388 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: