Question about Microsoft Xbox 360 Console

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Xbox live cant connect mtu failed - Microsoft Xbox 360 Console

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  • gregAkeith18 Oct 05, 2008

    i ceep hooking the cord up to the router and it still wont work

  • mastershake2 Dec 31, 2008

    everthing passes except the mtu what to do what to do

  • Anonymous Jan 13, 2009

    My Xbox 360 says that i need to have a minimum MTU settings of 1364 but my computer does not work? How can I fix it?

  • Anonymous Mar 17, 2009

    I sent my Xbox 360 to Microsoft to fix a problem now I cannot reconnect to the web

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3 Answers

Contacted Xbox live they r still undergoin maintenance this is the reason for mtu failing will be up and running later in the day fingers crossed :

Posted on Sep 30, 2008

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Hi jamejam,

just simply access the router setup page of your router and lower down the mtu.

hope thats help...have a great day ahead.

Posted on Sep 30, 2008

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This appears to be a common problem, most likely due to the recent Xbox Live server maintenance. Nothing we can do except for wait until Microsoft fixes things on their end.

Posted on Sep 30, 2008

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Not enough mtu to go to xbox live at hotel


An MTU is the largest physical packet size, measure in Bytes that a network is capable of transmitting.. If messages are larger than the MTU they are divided into smaller packets before they can be sent. All networks have different MTU's which the owner of the network set at what they want to set it at. 576 is a very common MTU if you connect through PPP. 1500 is the most common MTU for Ethernet connections. The Xbox Live system requires your network to have a certain Maximum Transmission Unit (MTU). MTU values are important to the performance of online games. If this test fails, you can adjust the MTU setting on your network router or equivalent device to resolve the problem. Xbox live requires the network you use to have a maximum MTU. This is key to online gamesing. If the MTU fails then you have to adjust the router you are using. If you cannot access the router to adjust the MTU the you will not be able to play online games.

Mar 22, 2011 | Microsoft Xbox 360 Console

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Trying to set up xbox live.


you need to make an xbox live profile not mtu for offline. You have to make a new profile.

Jun 23, 2009 | Microsoft Xbox 360 Console

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Can't connect to Xbox Live


mtu is not working cant hook up xbox live

Nov 25, 2008 | Microsoft Xbox 360 Console

3 Answers

Mtu failing


ther is no probs with ur xbox it will com on today

Sep 30, 2008 | Microsoft Xbox 360 Console

6 Answers

Xbox live cant connect mtu failed


Hi can you please help me i was on xbox live tryed to connect with a router and now my 360 is askin for an ip address,but we do not no it can you please help thanks Paul

Aug 02, 2008 | Microsoft Xbox 360 Console

4 Answers

Xbox 360 live states MTU failed


for some reason i cant connect to live, it says that my mtu has failed. any surgesstions how i solve this??

May 18, 2008 | Microsoft Xbox 360 Console

1 Answer

Mtu


If you have your Xbox connected through a router, most routers, on their control panel (192.168.1.100 for example) give you the option of setting an MTU, or leaving it to default. This option is normally found on the setup page of your routers control panel.

MTU stands for maximum transmission unit, basically a speed thing.

If you can set it, change it to something above 1500 depending on how fast your internet connection is, but I am fairly certain that 1500 is the minimum that you would want to have set for xbox live.

Another way to do it is, if your router has this option, set the MTU to Automatic. That way your router (should) be able to do all of that dynamically as the need arises.

I hope this helps to solve your problem, good luck!

May 16, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox live connection?


When the Xbox live fails, it just means XBOX Live is currently down in your area. Give it a day then try again. If the problem continues, call microsoft.

Apr 11, 2008 | Microsoft Xbox 360 Console

1 Answer

MTU con connecting. How to fix ?


What does MTU do on Xbox Live?

The MTU of your router or gateway must be greater than or equal to 1365. If it is less than 1365, you won’t be able to connect to Xbox Live.


To change the MTu login to your admin router panel:
  1. Go to start>Run>cmd>type ipconfig
  2. look for "default gateway" then type that address into your router login, usally the login is admin/admin if not look in your manual or call your router maker.
  3. Now login locate the area to adjust the MTU if you cant find it, contact the router maker, or look in your manual.
More info:
http://www.xbox.com/en-US/support/connecttolive/xbox/connectionmethods/diagnosingconnections.htm

Good luck!
Cam

Oct 21, 2007 | Microsoft Xbox 360 Console

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