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I donot have a ethernet connection on my computer so I am trying to use a usb cord which does fit but I dont think the modem is responding or I need a driver for my computer. what can I do?

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In order for you to use the USB conenction from your modem you need to run first the setup CD for your modem because it needs to install the software for that modem so you can use it via USB...

Hope that helps...........

Posted on Sep 30, 2008

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Can't connect using usb cable


Try using Ethernet. That is always the recommended way to connect to the modem, and it works almost 100% of the time without having to install additional software or perform any additional configuration. If you must use USB for some reason then you will need to make sure you have the drivers installed properly before connecting the modem to your computer.

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First try connection the Yellow ethernet cable from the rca modem to your computer's network connection. If you get a connection this way, then your modem will work with a ethernet cable. If not, then call Comcast for help. The modem ethernet out to computer port must be connected to the wan line of the router. Then you can connect an ethernet cable from your computer network connection to one of the 4 ports of the router. For wireless connections you must set up the router and wireless adaptor with the same settings to connect. Follow the routers directions.
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OK. First of all you do not need a special or seperate driver for the Ethernet port. Its factory loaded with your OS.

All you need to do is plug the Ethernet cable into the LAN port on your HP Desktop and then into the LAN port (not the WAN port) of your cable modem.

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