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Hi i think you will find its your sim card that is blocked the puk code is on the sim your network provider can give you the code no one else can,your phone may work with another sim thats not blocked. regards.
Contact your wireless carrier to obtain your PUK code (Pin Unblocking Key- A code that required to unlock the sim once a Pin had been entered incorrectly too many times) Keep in mind that if the PUK code is entered incorrectly10 times, your sim will be permantly disabled and you will have to purchase a new sim
PUK is the domain of the service provider. The default is 00000000 (eight zeros). If entered wrong five or more time it locks the SIM card and you have to contact the helpline of the service provider to get a new PUK. So, do that now and get a new PUK. The 911 is to call the emergency police number.
If you enter the PIN # three times incorrectly then Cell phone will ask for the PUK #. Also, if you enter the PUK # five times incorrectly then your SIM card will be permanently blocked. Do not try to enter any # in place of the PUK #.
The PUK # will be provided by the SIM Service Provider only. In this case, I suggest that you contact your SIM Service Provider to get the PUK # and then enter the PUK # to unlock the Cell. This is the only available option.
Hello Sir, It seems that you had a PIN Lock. Then after, you entered the PIN wrong 10 times and after that you have the PUK code block.To solve the PUK Code, you need to contact the service provider for the PUK Code. They can easily give you the PUK code after some nominal verifications. Reply me if you have any other kind of problems. Thank you Sir,Have a nice day.
Your PUK code is blocked because you have entered wrong code more than 10 times and now you have to replace your sim card. This sim will not work now. Contact your network provider, they will issue you a new sim card.
If you log onto your companys website under your account and go to the option that says devices you can get the puk code- different than a pin code. If you enter in too many numbers it will permanently block your sim card and you will have to buy a new sim card from your cell phone company- they are about $20
hello there....well its quite simple...there is nothing wrong with your phone ...its your SIM... if it is asking for a PUK (Personal Unblocking Key) code...call your subscriber and ask them for PUK code,entering this code will reset your sim if u keep entering wrong your sim will be damaged so call them If the error message is saying sim damaged call them and ask for a "sim replacement" you will get a new sim while you will retain the same number ,however you will lose the phone numbers and other data stored in sim,this can be free but it depends on the company and how 'customer friendly they are Hope this helps Cheers
if it is saying enter puk code and you do not know it,DO NOT enter any numbers or you will block your sim.Ring customer services on a pals phone,give your info and ask them for your puk code,they will give you a number which you then enter and then you can reset your password and your phone will work fine.Switch off your sim password if you dont want problem again