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Xbox is not signing me in ? Account is paid for the year, very annoying and it keeps happening,please advise. callinghook

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  • Anonymous Mar 12, 2014

    I cannot get onto my original page as you keeping asking for me to change my password this takes me to sign up for a new account. Please I am quite fed up now



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Test your Xbox Live connection. It's found on the dashboard when you go to Network Settings under the System tab. If the MTU test fails, it's a Microsoft problem and you can't do anything until they fix things with their servers. They performed Xbox Live server maintenance all day Monday Sept. 29 and it looks like they're still working on that.

Posted on Sep 30, 2008


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Locked out of my Xbox live account

I know its really annoying.I required a password for my account and evertime i try to sign in it says something is wrong with you account and i could not use security proofs.Pleaz help us microsoft experts cuz i cant even use my account.Itry calling xbox customer support bot they are helpless and i also try giong to and there usless as well.Well thats all igot and please help.


Nov 13, 2012 | Microsoft Xbox 360 Elite Console

1 Answer

How do i get my youtube account on xbox360

When linking your YouTube account to your Xbox 360, you should make sure that you are signed into your main YouTube account. When visiting the Activation page on your browser, the site will pull in the current signed-in YouTube account.

If you are not signed into a YouTube account, the site will prompt you for your email address and password associated with your YouTube account.

If you feel that the incorrect YouTube account is linked to the Xbox 360, please follow these steps:

  1. Sign out of the YouTube app for Xbox 360.
  2. In your computer's browser, sign out of YouTube and log back in with the email address associated with the account you want linked to the Xbox 360.
  3. Complete the sign-in process on the YouTube app for Xbox 360.

Jan 02, 2012 | Microsoft Xbox 360 Console

2 Answers

My son, who has been gold member on the Xbox for the past couple of years, got banned for "marketplace theft" and "illegal Microsoft point purchase"????? My son is 14 years old,...

You're barking up the wrong tree.

You need to contact Microsoft to find out what the problem is and if/how they will unban you. They are the only ones to have control over this and I highly doubt they read this website.

CALL Microsoft XBOX Support Toll free: (800) 469-9269

Sep 13, 2011 | Microsoft Xbox 360 Console

1 Answer

I just paid for my 12 month xbox live and i cant go on line,why?

did you purchase the year through your xbox live account on the xbox, or did you buy a card? if you brought a card you will have to enter the code on the card in the redeem code section from the menu after pressing the middle button. if you brought it through the xbox should of happened automatically. and you should contact microsoft/xbox -

May 01, 2011 | Video Game Consoles & Games

1 Answer

How can I temporarily suspend my yahoo account ? I need to stop receiving any/all email for a while but I do not wish to loose all my stored email. Please advise -- I have a simple mind, please explain...

If you do not log into your Yahoo account for a certain period of time (4 months), Yahoo will close your account and permanently delete all your email.

The only way to avoid this would be to sign up for Yahoo Mail Plus for $19.99 a year. In that case, they will keep your email for as long as you pay the bill, whether you log in or not.

An additional benefit of the paid Yahoo Mail Plus account is that you will be able to download your email into mail programs like Outlook or Windows Live Mail so you have a backup copy of all of your email.

However, as long as you log into your Yahoo email at least once every four months, your email will not be deleted.

Apr 15, 2011 | Yahoo Mail

1 Answer

Paid a years on xbox360 gold membership for my son, xbox is connected to live. I am connected for first month free but my son can not get connected.

Your son's xbox live account might have no permission to access online xbox gaming, to be able to check and correct this problem try following this steps:
  1. Go to My Xbox and open System Settings.
  2. Select Family Settings, Xbox LIVE Controls.
  3. Sign in using the e-mail address and password you used when you set up your child's Xbox LIVE account.
  4. Select Online Gameplay, Xbox 360 Online Games.
  5. Select Allowed or Blocked

Jun 10, 2010 | EA Sports Video Game Consoles & Games

2 Answers

My friend brought over his memory pack and disconnected mine but when it came time to attach mine my avatar wasn't there and when i tried to go customize it a warning sign popped up and said you need to...

It is a compulsary update for your Xbox 360 system so it can support the feature you are trying to do. So you really might want to join to Xbox Live by creating an Xbox Live account and by signing in to Xbox Live, it will automatically install the latest firmware to update your system.

May 09, 2010 | Microsoft Xbox 360 Console

1 Answer

How do i turn off parental settings, or even better change my account to an adult one on xbox 360?


If you did not create a Live account that is not over 18 years old, it is unfortunately impossible to COMPLETELY remove the parental controls on the Xbox, however, it is possible to almost completely turn them off. If you have access to the 'parent' account of the child's account on the Xbox 360 and you have your own Xbox Live Gamertag, you can login using your Windows Live account on and change parental control settings.

If the "Child" account has reached the age of 18, then you need to sign into the "Parent" account and follow these steps to convert the account to an "Adult" account:

  • Go to My Xbox, and open your profile.
  • Select Manage Account.
  • Select Promote Child Account.
  • Follow the required steps.

If the "Child" account is NOT atleast 18 years old then this is how to modify the Parental Control settings (Note: You can NOT completely disable Parental Controls, games that have ratings above the neccesary age can NOT be downloaded on the "Child"account):

  • Sign in using the "Child" account's Live email address and password.
  • Click on the gamertag in the upper right hand corner of the site.
  • Click the Manage Profile button.
  • Under the Gamer Profile heading, choose "Family Settings".
  • It will now ask to sign in as the "Parent" account.
  • After signing in, you can change the Parental Control limitations.
  • When done, click the save button at the bottom of the page.
(Information taken from following site)

Hope it helped.

Nov 17, 2009 | Microsoft Video Game Consoles & Games

2 Answers

I am unable to sign into to my live account?

Have you clicked test connection and have it tell you why it cant connect?? If it cant connect to the xbox Live and its not a connection problem, Live might be down, you could be banned, there may be an update you need. Most of the time you cant connect there may be a temporary maintenance for live. If you still cant connect call xbox customer support and ask about your account.

Sep 20, 2008 | Microsoft Xbox 360 Console

2 Answers

Mtu keeps saying failed

I assume you mean you can't play games online?

Is your account Gold or Silver? (Go the the Marketplace blade, then down to account information, membership.)

You can only game online with a Gold subscription, which is like $50/year.

May 11, 2008 | Microsoft Xbox 360 Console

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