Question about HP Computers & Internet

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Everytime i try to download a large file, and by that i mean like over 20-30 mb, my wi-fi connection fails( i get the message "limited connectivity") and then i can't even browse the web anymore. my laptop just won't connect to any network. UNLESS i restart or put the computer to "sleep" or "hibernate" and restart etc. this is horrible and hopeless. it happens when watching video, when chatting, when downloading stuff. i mean this computer is useless to me and i spent SO MUCH on it. this is a new laptop - 64 bit processor. i don't know if it has anything to do with that. i have tried it everywhere - at restaurants, other people's homes, etc and its the same everywhere. about 2 weeks ago, i took my laptop to this computer geek who said he would try and see if it worked by switching off vista's unique system of downloading in small packets or something like that and ran a system command to that effect. it hasn't made ANY difference. please please do help.

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  • sourab Oct 01, 2008

    no that didn't work. i tried multiple things with an hp technician on the phone over 90 minutes. but didn't solve it!! lost a lot of cell phone minutes. thanks anyway.

  • John Hong
    John Hong May 11, 2010

    I'm wondering if this is an issue with size or time. Try moving the mouse every minute or so and see if it helps. If it does I think I know the cause of your problem.

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  • HP Master
  • 769 Answers

:) power settings was what I was having him check by keeping the mouse in motion.

Next test -
Press F8 as you boot the computer and go into Safe Mode with Networking.
If the problem goes away here it means that some piece of software that normally runs on your system is causing the problem.

Posted on Oct 01, 2008

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  • 9 Answers

Hi,Have you tried turning power settings profile to ALWAYS ON......

Posted on Sep 30, 2008

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